About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Location: Brisbane QLD or Bankstown, NSW.
We are seeking two motivated and experienced Quality & Safety Specialists to join the Rotary arm of our Aviation division. Our helicopters provide specialised mission-critical helicopter services and training for Government, Defence and the civil sector. Safety is an obsession and we have an enviable safety record, with no accidents or major incidents throughout our operating history. We work with our clients to achieve their mission safely, on time and on budget every time. We lead the field in helicopter emergency medical services, search and rescue operations, airborne law enforcement, training and logistics support – often in remote, inhospitable and challenging locations.
As Quality & Safety Specialists, you will join a highly experienced team and will bring your knowledge and experience of Rotary Wing flight operations and CASR Part 119/133/135 to this key role. You will play pivotal part in maintaining and improving our quality, safety, and environmental management systems, ensuring that we continue to deliver safe, compliant, and efficient services. Your remit is to support the development and maintenance of essential safety and quality processes, facilitating corrective action responses, and supporting continuous improvement initiatives within the Rotary Wing Emergency Medical Services (EMS) contracts.
Key Responsibilities:
Develop and maintain quality, safety, and environmental processes for Rotary Wing EMS contracts.
Support the timely response to hazards, risks, and non-conformance issues within operations.
Perform root cause analysis, audits, and risk assessments to drive continuous improvement.
Support the company's Supplier Program, including performance assessments and audits.
Collaborate with internal and external stakeholders, ensuring compliance with aviation safety regulations.
Facilitate training sessions and contribute to the development of safety and quality materials.
What You Bring:
A minimum of 3+ years of experience in quality and safety administration or as a practitioner within a Rotary Wing flight operational environment.
Familiarity with CASR Part 119/133/135 Safety Management System requirements and Work Health and Safety legislation.
Proven experience in leading investigations, audits, and root cause analysis activities.
Exceptional communication skills, both written and oral.
Lead Auditor and Safety Investigator qualifications preferred.
A strong focus on solutions and customer outcomes, with the ability to work autonomously and as part of a dynamic team.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
