About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Join Our Team as a Quality & Safety Specialist – Rotary
Toll Group is seeking a motivated and experienced Quality & Safety Specialist to join our Government and Defence division based in Bankstown Sydney. This exciting opportunity has arisen due to an internal promotion and will provide you the chance to make a significant impact within our Rotary Wing Emergency Medical Services operations.
As a Quality & Safety Specialist, you will have experience within a Rotary Wing flight operational environment and familiarity with CASR Part 119/133/135 Safety Management System requirements and Work Health and Safety legislation. This position will play a key role in maintaining and improving our quality, safety, and environmental management systems, ensuring that we continue to deliver safe, compliant, and efficient services. Your responsibilities will include supporting the development and maintenance of essential safety and quality processes, facilitating corrective action responses, and supporting continuous improvement initiatives within the Rotary Wing EMS contracts.
Key Responsibilities:
Develop and maintain quality, safety, and environmental processes for Rotary Wing EMS contracts.
Support the timely response to hazards, risks, and non-conformance issues within operations.
Perform root cause analysis, audits, and risk assessments to drive continuous improvement.
Support the company's Supplier Program, including performance assessments and audits.
Collaborate with internal and external stakeholders, ensuring compliance with aviation safety regulations.
Facilitate training sessions and contribute to the development of safety and quality materials.
What You Bring:
A minimum of 3+ years of experience in quality and safety administration or as a practitioner within a Rotary Wing flight operational environment.
Familiarity with CASR Part 119/133/135 Safety Management System requirements and Work Health and Safety legislation.
Proven experience in leading investigations, audits, and root cause analysis activities.
Exceptional communication skills, both written and oral.
Lead Auditor and Safety Investigator qualifications preferred.
A strong focus on solutions and customer outcomes, with the ability to work autonomously and as part of a dynamic team.
Why Join Us? Toll Group is a place where innovation and continuous improvement are part of our everyday work. As a valued member of the team, you will have the opportunity to shape the future of our quality and safety programs while ensuring the safety and well-being of our employees and stakeholders.
If you are passionate about safety, quality, and continuous improvement, apply now to be part of our exciting journey in delivering world-class services to the Government and Defence sector.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.