About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
The role of aSales Support Assistant Managerinvolves several key responsibilities and opportunities:
Role Brief
Support Sales Initiatives: Optimize the sales process, manage the CRM tool (CW1), and oversee customer and sales reporting.
Lead High-Impact Projects: Drive critical success factors within a professional sales environment.
Team Leadership: Manage and mentor a team of sales support executives to ensure efficiency and effectiveness.
The Opportunity
Team Leadership: Lead, mentor, and oversee a team of sales support executives. Assign tasks, monitor performance, and provide necessary training.
Collaboration: Work with Sales, Commercial, and Business Process teams to implement new and existing sales initiatives.
CRM Data Quality: Advocate for and improve CRM data quality.
Data Analysis: Analyze weekly and monthly sales data (Pipeline, Volumes, GP Return on Cost).
Reporting: Prepare management updates and reports for the Regional Sales Leadership Team.
Sales Support: Assist the sales team with bids, proposals, and ad-hoc requests like sending out quotations.
Key Qualifications for Success
Leadership Experience: Proven experience in leading a team and inside sales administration. Prior experience in forwarding / forwarding sales support roles is highly preferred.
Industry Knowledge: Familiarity with logistics or freight forwarding operations is essential.
Proactivity: Capable of handling internal coordination, client support, and follow-ups with the sales team.
Minimal Travel: Mainly office-based with occasional client visits if needed.
This role is crucial for ensuring the efficiency and effectiveness of sales support functions, driving sales initiatives, and maintaining high standards of CRM data quality.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Singapore and be prepared to undertake pre-employment checks including a criminal history check and medical.
