Senior Technical Delivery Manager

Toll Holdings Pty Ltd (COR) • Full-time • AU VIC Port Melbourne 191 Salmon Street, Australia • 2d ago

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Benefits

Parental Leave: Primary 14 weeks pay and secondary 2 weeks pay
Flexible Working Arrangements: 3 days in office/2 days working from Home
Salary Sacrificing and Novated lease
Private healthcare cover, discounted car hire and other retail discounts

Why Join Us?

Shape the future of Toll’s technology landscape, driving a multi-dimensional strategy that includes cloud and IT utility models.
Work with cutting-edge technologies and industry experts to design and implement solutions that keep us ahead of the curve.
Partner with business mentors and IT teams to deliver value-driven solutions, while mentoring and developing internal talent.

Senior Technical Delivery Manager

Group IT provides technology strategy, governance, delivery, and support for all of Toll. The team enable Toll with the right technology foundations and business systems to grow the business and support our customer needs.

The Role

Join Our Team as a Senior Technical Delivery Manager!

You will have the opportunity to work with various stakeholders to gather, understand and validate project requirements to support successful project delivery and ensure that they are clearly understood by the project and technical delivery team, including Solution Architects, Technical Delivery Managers and Service Owners. You will analyse and document system functional and non-functional requirements and additionally translate technical requirements into project delivery requirements.

The role will work with various stakeholders to analyse and synthesise information, understand organisational objectives, coordinate and complete business analysis activities. This includes eliciting, documenting and managing stakeholder business requirements throughout the delivery and project lifecycle as well as providing overall support to the Program/Portfolio Managers and the project delivery team as a whole. Initially this position will be aligned to the Argon and Isotope programs which are critical global programs.

If you are ready to take on this challenging and rewarding role, we invite you to apply and become a key player in driving Toll’s success.

A day in the life of an Senior Technical Delivery Manager at Toll Group:

Successful Delivery of Strategic Programs/Projects: Accountable for delivering key global programs/projects within required timeframes and aligning with business outcomes.
Project Lifecycle Management: Plan, control, and manage the delivery of business and technology projects over the full project lifecycle (design, build, test, deployment, and operational handover).
Alignment and Decision-Making: Align project schedules with enterprise-level timelines, manage dependencies, and define decision-making processes to influence strategic decisions and drive outcomes.
Resource and Risk Management: Manage internal and external resources efficiently, resolve conflicts, optimize allocation, and evaluate aggregated risks across multiple projects, advising on mitigation strategies.
Governance and Quality Management: Apply appropriate project governance, manage quality and timeliness of deliverables, and ensure delivery of post-implementation reviews and health checks.
Stakeholder Engagement and Performance Reporting: Develop strategies for stakeholder engagement, manage change initiatives, and establish performance monitoring systems, providing high-level reports to executives.

About You:

Qualifications

Bachelor’s or master’s degree in computer science information technology or a related discipline. A masters in the same would be well regarded
PMP / PMI / PRINCE2 /PMBOK or equivalent certification desirable

Skills

IT Planning and Delivery: Demonstrable track record of successfully contributing to the delivery of complex, large scale IT projects. Planning and conducting workshops to translate business requirements in to a 'fit for purpose' solution. Understanding of business case development and benefits realization.
People and Vendor Management: Experience working with 3rd party IT providers and/or system integrators.
Proven direct experience in either Agile and Waterfall project methodologies and SDLC processes.
Demonstrated experience in business process re-engineering and business requirements analysis.
Financial understanding including Capex / Opex knowledge, business case development and benefits realisation.
Experience with techniques such as use case analysis, data/process flow diagramming, process mapping and detailed business and functional requirements documentation.
Working in an offshore environment

Toll Group is proud to be a Women 4 Stem Corporate member - Toll Group – Women 4 STEM

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.

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