Number of Positions Available:
1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
The Role
The First Response Team plays a critical role in providing intervention, triage, and case management for individuals and families across South-East Queensland. This role works collaboratively with team members located in Caboolture and throughout the region to deliver an holistic and person-centred service, aligned with the vision, mission, and values of The Salvation Army
As a First Response Case Worker you will support individuals and families who are at risk of, or currently experiencing homelessness with initial assessments, appropriate referrals, and the development and implementation of tailored, person-led case plans to achieve meaningful outcomes.
This role provides mobile support to participants, ensuring accessible and flexible support.
Key Responsibilities
- Conduct comprehensive initial assessments of needs, risks, and vulnerabilities.
- Provide in-person support to walk-in community members and to participant case load, including assessment, referral to relevant services and ongoing support where relevant.
- Build respectful and empowering relationships with individuals to promote self-determination and active participation in their support journey.
- Deliver case management, including mobile support, in accordance with The Salvation Army’s models and best practice standards.
- Conduct ongoing assessments throughout each client’s engagement, from intake to exit, adapting plans as required.
- Support clients in accessing services and community resources; advocate on their behalf when necessary to ensure service accessibility.
- Regularly monitor and review progress against individual case plans, making timely adjustments to keep the plan aligned with client goals and evolving needs.
Requirements
- Tertiary qualification in Community Services, Social Work, or a related field (Degree-level qualification preferred).
- Demonstrated experience in a social services environment, particularly in client assessment and case management.
- Current QLD Working with Children Check (Blue Card).
- Valid QLD Driver’s Licence.
If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration