The Role
Ventia, in collaboration with the Australian Defence Force, are seeking enthusiastic Food & Beverage team members to deliver exceptional front of house customer service across service areas, dining areas, and bars. Your role will involve customer assistance, bar service, point of sale operations, deliveries on base, maintaining a clean and safe work environment.
These positions are located at RAAF Base Edinburgh in South Australia. The Mess dining rooms and bars operate daily from approximately 6:00 am to 9:30 pm, with occasional VIP events extending service until around 11:00 pm. We are primarily seeking staff for our Dinner Mess service, with shifts from 5:00pm to 8:00pm, as well as for our three bars, which operate between 1:00pm and 9:00pm. Additional shifts may be available for those with flexible availability. Please note: Hours and shifts vary weekly, based on a 7-day rotating roster. There may also be opportunities to work across the other metropolitan and regional sites managed by Ventia.
Benefits:
- Casual and permanent part-time roles available. (PT is minimum 20 hour per week)
- Casual rates: $31.54 per hour. (incl. 25% casual loading)
- Part-time rates: $25.23 per hour.
- Penalty rates for shifts after 6 pm, weekends, and public holidays.
- Additional allowances for laundry and first aiders (if/when certified).
- Uniform/PPE supplied.
Responsibilities will include, but are not limited to:
- Provide exceptional customer service by welcoming customers, responding to their requests promptly, exceeding their expectations, and ensuring excellent service during functions and events, including adherence to Defence traditions.
- Prepare bars and dining areas prior to opening, including setting up buffets, completing temperature checks, and ensuring menus/labels are set up correctly for each service period. Ensure Mess and Bar areas are kept clean and well-presented during serving periods.
- Ensure bar services are supplied in line with Australian Responsible Service of Alcohol Standards and licensing arrangements.
- Support stock management initiatives, including stock rotation, review of labels and used by dates, loading and unloading supplies, restocking consumables, and assist with stock take activities.
- Follow safe food handling and sanitation procedures, verify all equipment is working correctly, and is used properly to safely prepare, hold, and serve food and drinks.
- Assisting kitchen with meal deliveries to different locations on base.
Position Requirements:
- Prior experience delivering food and beverage services in hotels, restaurants, and high-volume dining establishments. (Required)
- Responsible Service of Alcohol certification. (RSA) (Required)
- Sound knowledge of Food Safety Standards, relevant legislation and statutory obligations.
- Current Australian drivers licence. (Required)
Must be eligible to hold a Defence Security Clearance. As a result of this requirement the applicant must be an Australian Citizen.
About Us
Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate.
Diversity
Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGTBQI+, Women, Veterans and spouses and people with disabilities.
To Apply
Click Apply and forward your CV along with a cover letter outlining your experience. You must be an Australian citizen and able to maintain a Department of Defence Security Clearance.
Position Reference Number: 161891
