- Permanent
full-time position
- Salary
from $75,349 to $89,473 pa + 12% Super
- Enjoy
access to flexible working arrangements and flexitime
About us:
Recently voted
by TimeOut Magazine as #1 Coolest Neighbourhood in Australia, Burwood is a
diverse, creative, and connected community. Our community enjoys well designed
public spaces, inclusive cultural events, intriguing laneways with impressive
public art and an enviable restaurant and café scene.
At Burwood our
people are our most important asset and central to achieving our exciting and
ambitious Community Strategic Plan 2036.
Your
Position:
As the Development
Enquiry Officer you will be the initial point of contact for customers in
relation to the lodgment of Development and Building Applications and an
enquiry service for matters associated with land use and development.
Your
responsibilities will include but not be limited to:-
- Guiding the community and applicants through the end to end development process.
- Reviewing for adequacy and assist with lodgements of applications and referrals
through the through the NSW Planning Portal, Major Projects portal and
Pre-DA service.
- Assisting with the running and operation of local Panels as required.
- Providing quality, accurate and timely advice to customers to respond to development
enquiries.
- Assisting Council’s Compliance team with investigation of unauthorised uses or
works.
- Providing statistical and other information to the Manager City Development relating
to Development Applications, Certificates and other matters as required.
- Identifying
and resolving issues in a timely manner to provide quality services and a
positive customer experience, given competing priorities and expectations.
To be
successful in this role you will have:-
- A
degree or enrolled in final stages of a degree in Urban or City Planning
or equivalent.
- A
working knowledge of the Environmental Planning and Assessment Act 1979
and subordinate legislation.
- Knowledge
of the functions and operations of the NSW Planning Portal.
- Excellent
report writing, oral communication skills and customer service skills.
Key
Requirements:
- Current
NSW Driver's Licence.
- NSW
General Construction Induction Card (White Card).
- Be willing to undertake
pre-employment screening, including a pre-employment medical and/or police
check.
Culture
& Benefits:
- Flexible
working arrangements available.
- Access
to Council’s flexitime arrangements.
- Health and well-being initiatives, including flu vaccinations, skin
checks, and access to Fitness Passport.
- Ongoing training and professional development opportunities.
- Access to Employee Assistance Program (EAP).
Enquiries:
Further
information regarding this role can be found in the Position Description or
please contact Alastair Sim, Senior Assessment Planner on 02 9911 9942.
How to
apply:
Please click on
“Apply now” and follow the steps.
Applications
are to include a resume and answers to the online questions.
Closing
date:
Monday, 10
November 2025 at 11:59 pm.
At Burwood Council we celebrate diversity, value inclusion and welcome applicants from all backgrounds, experiences and perspectives. We are committed to creating an environment where every member of our team feels respected, supported and inspired to contribute their unique skills and talents for a better Burwood.
In serving our community, we are also proud to be a child safe organisation.
