About Us
Globally, energy markets are in transition to a net zero future and the entities within these markets are transforming their underlying business models to ensure that they stay relevant, sustainable and profitable. As one of Australia’s largest energy providers, we are proud of our purpose to lead and accelerate the clean energy transformation for all.
About the Team
The Customer Compliance Performance team is undergoing significant transformation, creating exciting new opportunities to join at a pivotal time, where you will have the chance to make a meaningful impact. This team provides specialist compliance expertise to the Customer Business Unit, supporting effective compliance management and ensuring EnergyAustralia’s regulatory obligations, governance systems, processes, and frameworks meet both industry standards and customer expectations. And this is where you come in!
About the Role
We have an exciting opportunity to join our Customer Compliance Performance Team, as our Compliance Assurance Leader. In this role, you will set the strategic direction for control testing and quality assurance, ensuring compliance risks are effectively identified, assessed, and addressed. The role drives continuous improvement and innovation in assurance practices, enabling clear visibility of compliance performance and strengthening risk management across the Customer Business Unit. Other aspects of the role include:
- Deliver the compliance assurance strategy and annual assurance plans
- Lead the design and implementation of the compliance assurance framework
- Oversee the planning, execution, and reporting of assurance activities to evaluate the effectiveness of compliance controls across operations
- Drive uplift in control design and execution through targeted insights and recommendations
- Effectively lead the Compliance Assurance team in accordance with the Energy Australia Ways of Working
About You
To be successful in this role, you will be a dedicated leader with considerable experience in a compliance, risk, or assurance-related role, with a proven track record of managing compliance assurance activities. Other things we’re keen on include:
- Demonstrated ability to lead a high performing team
- Strong understanding of regulatory frameworks, compliance controls, and risk management practices, particularly within the industry
- Hands-on experience designing and overseeing control testing and quality assurance programs, with a solid understanding of risk management frameworks and methodologies
- Strong analytical & problem-solving skills, with the ability to formulate, synthesise and analyse compliance data and provide meaningful advice and insights
- Adaptable and proactive, ready to tackle challenges with a continuous improvement mindset
Why Us?
We’re committed to providing an inclusive culture so our people can bring their whole selves to work and have a sense of belonging. From our PRISM network that creates a positive culture for LGBTI employees to our Reconciliation Action Plan that has commitments to strengthen relationships with Aboriginal and Torres Strait Islander people and organisations, it’s a workplace where everyone’s welcome. We offer;
- Balance Life and Work through our Flexible Ways of Working
- Discounts on your energy bills for you, your friends and family
- Recharge and relax with two extra days of leave each year (we call them recharge days)
- Volunteer days off to help charities make a difference through volunteering
- We offer 20 weeks paid parental leave that’s completely gender-equal
- State-of-the-art Melbourne office, stunning views only 3–4-minute walk from Southern Cross station
If you’re ready to ‘light the way’ towards your next career move, click the 'Apply’ button & complete the online application form before Sunday the 25th of May 2025. If you have any questions, or for a career conversation, please contact Alicia.Patterson@energyaustralia.com.au
