About Us
Globally, energy markets are in transition to a net zero future and the entities within these markets are transforming their underlying business models to ensure that they stay relevant, sustainable and profitable. As one of Australia’s largest energy providers, we are proud of our purpose to lead and accelerate the clean energy transformation for all.
About the Team
The Customer Compliance Performance team is undergoing significant transformation, creating exciting new opportunities to join at a pivotal time, where you will have the chance to make a meaningful impact. This team provides specialist compliance expertise to the Customer Business Unit, supporting effective compliance management and ensuring EnergyAustralia’s regulatory obligations, governance systems, processes, and frameworks meet both industry standards and customer expectations. And this is where you come in!
About the Role
We have an exciting opportunity to join our Customer Compliance Performance Team, as a Compliance Capability Lead. In this role, you will design and deliver targeted compliance training programs that build knowledge, uplift capability, and support regulatory adherence across the Customer Business Unit. Working closely with key stakeholders, this role ensures training is strategically aligned, data-informed, and continuously improved to meet business needs and compliance priorities. Other aspects of the role include:
- Working closely with Compliance Performance Business Partnership and People and Culture Teams to develop the training strategy for the Customer Business Unit
- Design, deliver, and evaluate compliance training programs to uplift Compliance knowledge and capability across the Customer Business Unit teams
- Collaborate with broader Compliance Performance team, Regulatory Compliance, Legal and the Customer Business Unit to identify training needs and tailor learning approaches.
- Regularly review testing and incident data to identify areas for focussed training and develop and deliver bespoke training as needed.
- Support compliance projects and initiatives to ensure training is developed and delivered as part of effective change management
- Ensure accurate data capture related to compliance training in the relevant Learning Management system
- Facilitate training feedback and evaluation reports to inform improvement opportunities
About You
To be successful in this role, you will have extensive experience working in a learning & development role, preferably with a focus on compliance or risk management. Other things we’re keen on include:
- Demonstrated experience designing and facilitating effective learning experiences tailored to various audiences and delivery formats
- A solid understanding of regulatory obligations and risk concepts relevant to the energy industry is highly desirable
- Organised and detail focussed, with the ability to effectively manage initiatives and projects
- Continuous improvement mindset, staying informed on learning & development trends and seeking feedback to improve
Why Us?
We’re committed to providing an inclusive culture so our people can bring their whole selves to work and have a sense of belonging. From our PRISM network that creates a positive culture for LGBTI employees to our Reconciliation Action Plan that has commitments to strengthen relationships with Aboriginal and Torres Strait Islander people and organisations, it’s a workplace where everyone’s welcome. We offer;
- Balance Life and Work through our Flexible Ways of Working
- Discounts on your energy bills for you, your friends and family
- Recharge and relax with two extra days of leave each year (we call them recharge days)
- Volunteer days off to help charities make a difference through volunteering
- We offer 20 weeks paid parental leave that’s completely gender-equal
- State-of-the-art Melbourne office, stunning views only 3–4-minute walk from Southern Cross station
If you’re ready to ‘light the way’ towards your next career move, click the 'Apply’ button & complete the online application form before Tuesday the 27th of May. If you have any questions, please contact Alicia.Patterson@energyaustralia.com.au.
