About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.
Retail and Consumer (R&C) provides specialised contract warehouse and distribution services to a range of industries across the globe including Consumer & Beverages, Specialty Retail and FMCG. We offer our customers an array of robust and flexible logistics and warehouse distribution solutions in the third-party logistics (3PL) market.
Operations Manager – Retail Fulfilment Centre Prestons N.S.W
The Role –
At Toll we connect people and products. The Retail Fulfilment Centre, covering 32,000 square metres, this is Toll’s flagship site and your role will be to supervise and manage the daily operations and develop the 3rd party distribution centre for our Teir 1 customers and E-Commerce business and associated distribution activities so that people and equipment are employed efficiently, and the warehousing and distribution activities are performed safely, accurately and in accordance with customer requirements.
The Operations Manager directs the warehousing and distribution to ensure services and financial targets are consistently met.
This is a role where leadership, customer excellence and operational efficiency all come together, and you will need to drive high standards whilst ensuring the site is being run safely and efficiently.
To be effective in this role you will be required to:
Plan and coordinate activities for the Retail fulfilment centre month-to-month to achieve results and standards.
Provide direct leadership to effectively deploy innovative practices and technologies leading to significant growth.
Maximise profitability through leading performance of an end-to-end work and operational processes.
Lead and drive weekly, monthly and quarterly plans for the operations function so that it has sufficient resources to achieve its agreed objectives and customer outcomes
Manage compliance, health & safety and people matters and overall standards.
Plan and implement operational and other necessary change initiatives at business site level to improve Business Unit profitability and productivity.
An influential leader driving team engagement by encouraging input, recognising performance and empowering team members to take responsibility for outcomes, building a strong team ethos that facilitates continuous improvement and the creation of a high performing team culture.
What you’ll need to succeed –
Minimum 5 years in Logistics or warehouse management at a similar level
Proven Management experience in transport, logistics or fashion related industry.
Previous experience in managing a complex industrial environment
Strong Leadership Skills to manage and mentor the team.
Experience in managing warehouse and or logistics technology and driving operational improvements
Certificate or Diploma in Warehousing / business administration or related discipline
Ability to Drive the TOLL “Safety obsessed” strategy. Actively participate in the TOLL Incident & Injury free (IIF) program.
Join us and take your career to new heights in the fast-paced world of logistics!
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
