- Help young Australians to improve their long-term educational outcomes
- Permanent full-time position based in Sydney CBD
- Lead and develop a high performing finance shared services team
The Smith Family is a national children’s education charity that works with children and young people experiencing poverty to overcome their circumstances and reach their full potential by providing holistic, long-term support for their education.
About the role
We’re looking for an experienced and hands-on finance leader to manage our day to day financial operations. As our new Shared Services Manager, you’ll lead a team responsible for accounts payable, receivable, reconciliations, and financial admin. You will play a key part in strengthening our financial systems, and drive process improvements and efficiencies across the finance function. Reporting to the Financial Controller, you will:
- Oversee the delivery of day-to-day finance services including accounts payable, receivable, and reporting, ensuring processes are efficient, accurate, and compliant with internal controls, audit requirements and regulatory obligations.
- Act as a problem-solver and escalation point for service-related issues.
- Support the implementation of system upgrades and organisational change initiatives impacting Shared Services.
- Ensure the management reports are prepared and delivered on time.
- Review data inputs and reconciliations to identify discrepancies and ensure reliability of reported figures.
- Identify opportunities to enhance reporting processes, templates, and automation tools to improve efficiency, accuracy, and compliance.
- Lead, motivate, and develop the shared service team to deliver high-quality support.
- Develop and manage a culture of process improvement and customer service and ensure compliance with all relevant organisational policies and procedures.
About you
As well as passion for community, you will bring the following:
- Bachelor’s degree in Finance, Accounting or Business Administration.
- 15 years+ experience in a Finance leadership role, including management of general Finance and Accounts Payable functions.
- Experience with Finance System D365 and knowledge of ERP systems and related technologies.
- Ownership and oversight of Balance Sheet reconciliations.
- Advanced MS Excel skills including Pivot Tables and VLookUps, expertise working with large and complex spreadsheets and superior presentation skills.
- Experience in people leadership and forming/strengthening teams in diverse workplaces.
- Strong analytical, reporting, problem-solving skills and expertise in producing insightful reports and insights for the Executive and Board.
- Strong interpersonal skills, including an ability to drive change with diplomacy, tact and discretion and to engage internal and external stakeholders at all levels with respect and confidence.
- Excellent time management skills, flexibility, and an ability to work unsupervised and under pressure.
Our benefits
Employees are at the centre of The Smith Family’s values and operations. By joining our team, you can expect to:
- Find balance; with flexible work options and opportunities to purchase additional annual leave
- Maximise your take home pay; with salary packaging, as well as opportunities to save with discounts at retailers across the country
- Fulfill your potential, with excellent career opportunities, a suite of development programs and a dedicated learning and development platform
- Feel you belong; with inclusive leave options, including paid parental, cultural and gender affirmation leave
- Thrive; with support for you and your family’s mental and physical health including a complete care and safety platform, unlimited Employee Assistance and access to a huge range of fitness facilities with Fitness Passport.
About us
The Smith Family is a national children’s education charity with a vision of a world where every child has the opportunity to change their future, no matter their circumstances. We believe that education is one of the most powerful change agents, and we work with young Australians to overcome educational inequality caused by poverty – so they can thrive now and into their futures.
If you are passionate about what you do, committed to make a difference and this sounds like your next role, please click apply, we’d love to hear from you. You may view the position description here.
Closing date: 7 July 2025
Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and a Working with Children’s Check. We are an equal opportunity employer and are committed to principles of cultural diversity. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.
