Executive Manager Member Services
Full-Time
- Lead a stable, high-performing team of subject matter experts across a multi-disciplinary portfolio
- Be part of a collaborative, purpose-driven organisation with an innovation mindset
- Enjoy a sector-leading 6 weeks’ annual leave
If you’re in the sector, you’ll know this advert was on the horizon. If you’re new to Local Government, you’ll soon be impressed by our expertise and impact in the sector.
Whoever joins us in this key Executive role has the comfort of knowing that WALGA is widely respected as the trusted partner of WA Local Government and that the Member Services Portfolio is in a strong position for someone to take the reins, build on the solid foundations and lead the Portfolio through its next important chapter.
The role
The Executive Manager Member Services will ensure that the Portfolio continues to be depended on for essential advice in employee relations, governance, local laws, procurement, tax and commercial services, trusted for its tailored training courses, and ensuring the seamless oversight of the sector’s LGIS Mutual Indemnity Scheme.
Having our Members best interests at heart is key, continually striving to anticipate Member needs and deliver innovative, scalable, future ready services.
You’ll intrinsically engender high performance and an ethos of continuous improvement, whether through an effective and expanded preferred supplier panel, diverse training courses, additional advisory services or new Member driven projects.
If this role is the right fit, our Strategic Plan will resonate with you, and you’ll have a vision for how you could shape and execute long-term strategic outcomes that will make a tangible difference for our Members.
Underpinning the confidence Members place in WALGA is our united ability, across all portfolios, to build strong relationships which cultivates sector wide influence.
We know when we meet a WALGA person. But in summary we’re looking for a leader who:
- Demonstrates executive-level leadership and strategic foresight.
- Possesses high emotional intelligence and professional credibility.
- Can influence and negotiate across complex stakeholder environments.
- Is an influential communicator with executive presence who’s capable of shaping sector wide dialogue through strategic engagement.
- Understands the interdependencies across all levels of government.
- Brings strong financial management and commercial acumen.
- Has a proven record of driving innovation, change and measurable outcomes.
- Embodies WALGA’s values of Respect, Excellence, Accountability, Collaboration, and Curiosity.
Who are we?
The Western Australian Local Government Association (WALGA) is an independent, Member-based, not-for-profit organisation representing and supporting the WA Local Government sector.
Our membership includes all 139 Local Governments in the State. WALGA uses its influence, support and expertise to deliver better outcomes for WA Local Governments and their communities. We do this through effective advocacy to all levels of Government on behalf of our Members, and by the provision of expert advice, services and support to Local Governments.
WALGA’s vision is to be the authoritative voice and trusted partner for Western Australian Local Government.
To find out more about us, please visit
www.walga.asn.au
Why you’ll love working here
In addition to an attractive remuneration and benefits package and 6 weeks’ (30 days) annual leave and a suite of flexible working options, our West Leederville office is centrally located within easy reach of public transport, bike paths and paid parking options. We also provide excellent end of trip facilities for those arriving by alternate methods of transport. Our Thrive wellbeing program means you’ll get to enjoy regular activities and initiatives.
We pride ourselves on offering a safe and inclusive culture with fantastic workplace benefits and entitlements. What we are most proud of is getting the chance to work on niche and interesting projects, with some incredibly talented people, on issues that matter.
We also have an active social club to cater for all interests, and if that doesn’t give you enough of a feel for our vibe, we can offer you book club, trivia nights and we’re committed to being a Menopause Friendly Australia employer. So, when we say we look after our people and each other, we mean it.
Application Process
This is a rare career opportunity with strong visibility across the Local Government sector.
Initial enquiries can be made to
Lauren Mathison, Manager People and Culture on 0417 917 748.
If this sounds like the right move in your career and you’re confident you could drive the delivery of value-driven services that reinforce WALGA’s position as the authoritative voice and trusted partner for Western Australian Local Government, please request a copy of the Candidate Information Pack from
lmathison@walga.asn.au.
To apply, please include a two-page maximum cover letter outlining what sets you apart and why this role represents a meaningful step for both you and WALGA.
Applications should be emailed to
lmathison@walga.asn.au and will be accepted until
9:00am Monday, 13 October 2025.
To view the position description please visit our careers page
https://walga.asn.au/who-we-are/work-at-walga
Only candidates with valid work rights in Australia can be considered.
WALGA encourages people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.
We are committed to creating an inclusive and accessible environment for all candidates. If you have any specific needs or require accommodations to participate fully in the interview process, please let us know. This could include, but is not limited to, accessibility requirements, assistive technologies, or any other considerations.
As this role is being sourced directly by WALGA, we respectfully request no agencies approach.
