The Organisation
The United Protestant Association of NSW Limited (UPA) is a values-driven, non-profit organisation dedicated to supporting communities across NSW. Guided by our vision of having “our people by your side”, we proudly employ over 1,500 staff and operate with an annual turnover exceeding $100 million.
Our services include:
- Home Care Services
- Residential Aged Care
- Retirement Villages
The Opportunity
We are seeking a dedicated and inspiring Team Leader – Home Care to join our Murray Home Care team, based in Lavington. This role offers competitive remuneration, paying above award rates, along with the opportunity to lead and support Care Workers in delivering high-quality home care services. You will be responsible for team coaching, recruitment support, retention initiatives, and ensuring strong supervision and service delivery.
The Role
Reporting to the Home Care Service Manager, your responsibilities will include:
- Providing positive, supportive leadership and role modelling best practice.
- Ensuring all work practices align with UPA policies, guidelines and our Code of Conduct.
- Maintaining a trained, skilled and qualified workforce that meets client needs.
- Facilitating meetings, education sessions and training as required.
- Monitoring staff leave to ensure adequate service coverage.
- Assisting with recruitment, selection, onboarding and buddying of new staff.
- Supporting staff through mentoring and ongoing supervision.
- Promoting and maintaining a safe work environment through safety checklists, audits and risk assessments.
About You
- Minimum Certificate III in Community Services or a related qualification.
- Current First Aid Certificate (or willingness to obtain).
- Demonstrated ability to lead, mentor and work collaboratively within a team.
- Current, unrestricted Driver’s Licence.
- Sound knowledge of Aged Care legislation and Aged Care Quality Standards.
- Strong planning, negotiation and interpersonal skills.
Benefits & Perks
- Above award rates + competitive remuneration package.
- Not-for-profit salary packaging (up to $15,900 living expenses + $2,650 entertainment, tax free).
- Access to a comprehensive Wellness Program and Employee Assistance Program.
- Up to $500 retention bonus for permanent appointments.
- Platinum membership with the Australian College of Nursing.
- Supportive, friendly and values-aligned workplace culture.
- Flexible working arrangements and genuine work/life balance.
- Ongoing workplace education and professional development opportunities.
- The chance to make a meaningful impact within your local community.
Appointment is subject to a satisfactory criminal history check, probity clearance and pre-employment medical assessment.
Interested?
Click Apply Now and submit your cover letter and resume.
For a confidential discussion or a copy of the Position Description, please email: recruitment@upa.org.au
To learn more about UPA NSW, visit www.upa.org.au.
UPA welcomes applicants of all backgrounds — including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, LGBTQIA+ individuals, people with disability, veterans, refugees and individuals of all ages. If you require adjustments during the recruitment process, please contact our Recruitment Team at recruitment@upa.org.au.
