We're building our Customer Support team and currently searching for skilled and highly motivated Customer Support Staff to join our team.
We understand that everyone’s circumstances are different, which is why we offer flexible employment options. For the right applicant, we’re happy to consider full-time or part-time hours, with multiple casual opportunities also available.
Customer Support Officers
- Job Number R2728 Full Time / Part Time
- Job Number R2729 Casual
- Applications close 4pm, Thursday 19 March 2026
About the Opportunities:
These positions will provide accurate first-point assistance and resolves enquiries for internal and external customers in a one-stop service environment across the Madden Avenue and Deakin Avenue Service/Call Centres.
What you will bringIdeally the successful applicant will have the following:
- Well-developed communication skills both verbal and written with the ability to relate to a wide range of people varying in ages, abilities and backgrounds.
- Demonstrated ability to follow written and verbal instructions and processes.
- Demonstrated computer skills and experience working with different software and computer programs.
- Experience in cash handling
- Ability to work well individually and as part of a team and handle busy situations with patience and professionalism.
- Effective time management practices and organised work habits.
- Attention to detail
- Warm and enthusiastic communication style and a positive attitude
Salary and Conditions
- Full Time Salary: Band 4 of Council’s Current Enterprise Agreement, ranging from $70,611 to $75,498 per annum ($35.7345 per hour) plus statutory superannuation
- Casual Salary: Band 4 of Council’s Current Enterprise Agreement, $44.6681 per hour plus statutory superannuation
Mildura Rural City Council is an equal opportunity employer and is committed to building a culture that values diversity. We encourage applications from individuals of all ages, backgrounds and identities.
We encourage people with a disability, lived experience of disability, Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for this position.
All applicants must have the right to work in Australia and will need to provide a Police Check prior to commencing employment.
Mildura Rural City Council is a Child Safe organisation and as such, applicants may be required to hold a Working with Children Check. Applicants may also be required to undergo a pre-employment medical check as per the requirements of the role.
About our organisation
Mildura Rural City Council is a dynamic local government organisation that provides 100+ different services, facilities, programs and infrastructure to a resident base of 56,000+. Our workforce of 600+ employees support our community and help make our region a great place to live, work, play and visit. Learn more about our organisation at
www.mildura.vic.gov.au
About our region
Mildura Rural City covers almost 10 per cent of the state of Victoria and shares borders with both New South Wales and South Australia. The region is home to Mildura - a vibrant city of 35,000+ people - and a range of smaller townships and rural communities spread across 22,000 square kilometres.
Only a short flight from two capital cities, Mildura boasts quality services, exciting attractions, diverse industries and a strong community spirit. There are fantastic professional, cultural, social, sporting and educational opportunities on offer. Learn more about our region at
www.visitmildura.com.au
Applying for this position
All applications must include:
- A completed Job Application Form
- A resume
- A covering letter
Applicants that do not address the key selection criteria in their application may not be considered
Want to know more?
Visit
www.mildura.vic.gov.au/Jobs for a copy of the Position Description and Application Form.
Call Human Resources on (03) 5018 8197.
