Finance Officer – Home Care
Location: Corporate Office, Wahroonga
Employment Type: Full Time
Work Model: Hybrid
Join UPA and make a meaningful difference supporting quality Home Care services across our communities.
At Uniting Protestant Association of NSW Limited (UPA), we are committed to providing compassionate care and support that enables older people to live with dignity, respect and independence. We are currently seeking an experienced and detail-oriented Finance Officer – Home Care to join our Corporate Finance Team.
About the Role
Reporting to the Finance Manager – Transactional, the Finance Officer – Home Care plays a key role in supporting the financial and administrative operations of Home Care Services. This position is responsible for client billing, government claiming, reconciliations, reporting and maintaining accurate financial records while ensuring compliance with organisational policies and Aged Care standards.
This is an excellent opportunity for someone who enjoys working in a fast-paced environment, has strong financial administration skills and values delivering excellent customer service.
This role offers a hybrid working model, combining office-based work from our Wahroonga Corporate Office with flexible work-from-home arrangements.
Key Responsibilities
• Manage client billing, invoicing and financial administration processes
• Support Support at Home (SAH), DVA, CHSP and DEX claiming and reporting requirements
• Process direct debits, client statements and account reconciliations
• Investigate and resolve billing discrepancies and account enquiries
• Maintain accurate financial records and documentation
• Assist with reporting, audits and compliance activities
• Support payroll-related finance processes as required
• Provide responsive and professional support to clients, families and internal stakeholders
• Contribute to continuous improvement initiatives and finance process efficiencies
About You
To be successful in this role, you will have:
• Experience in administration, finance support or accounts roles
• Strong attention to detail and excellent organisational skills
• Experience with billing, invoicing, reconciliations or accounts processes
• Strong Microsoft Office skills, particularly Excel
• Excellent communication and customer service skills
• Ability to work autonomously and within a collaborative team
• Strong problem-solving skills and sound judgement
• Ability to maintain confidentiality and work with integrity
Desirable
• Experience within the Aged Care, Home Care or Community Services sector
• Knowledge of Aged Care funding and claiming processes
• Experience using finance or client management systems such as Epicor and AlayaCare preferred
Why Join UPA?
At UPA, we value our people and foster a supportive and inclusive workplace culture. You will be joining an organisation that genuinely cares about its employees, clients and communities while offering opportunities for professional growth and development, including flexible hybrid working arrangements.
Requirements
• Current Australian work rights
• National Criminal History Check
• Willingness to travel if required
If you are passionate about delivering quality financial support services and want to contribute to a values-driven organisation, we would love to hear from you.
Apply now and become part of a team making a real difference in the lives of older Australians.
