Casual Gym Leisure Centre Operations Supervisor
Beaton Park & Lakeside Leisure Centres
At Wollongong City Council, we continuously strive to create an Extraordinary Wollongong for our community. We focus on the delivery of exceptional services, infrastructure and facilities for our community. Our aim is to work toward the community's goals in the Our Wollongong Our Future Community Strategic Plan 2035.
Wollongong is a great place to work, live and play! Together, our responsibility is to create an inclusive community where everyone is welcome, valued and belongs. Our strength is the diversity of our people.
We lead with courage, openness and curiosity and believe our employees are the key to our success. Learn more about us here.
The opportunity
Looking for a role with variety, responsibility and community impact? As a Casual Recreation Supervisor, you'll play a key role in the day-to-day operation of our Leisure Centres, helping to create safe, welcoming and enjoyable experiences for our customers. More than a gym-based position, you'll balance customer service, fitness support, operational duties and safety responsibilities while ensuring our facilities run smoothly. No two shifts are the same, making this an ideal role for someone who enjoys working with people and thinking on their feet.
Find out more about our facilities here: Fitness | Wollongong City Leisure Centres
About you
You are a customer-focused and safety-conscious professional who enjoys working with people and creating positive experiences for the community. With strong communication and interpersonal skills, you confidently support customers from a wide range of backgrounds, respond effectively to enquiries, complaints and first aid situations, and contribute to a positive team environment. You have experience working in recreation, fitness, leisure or customer service settings and are comfortable using reception, booking and point-of-sale systems. Your knowledge of exercise principles, client screening and exercise programming enables you to support customers on their health and wellbeing journey, while your ability to remain calm, think on your feet and adapt to changing priorities ensures the smooth operation of the facility. An eye for detail, commitment to safety and passion for customer service will set you up for success in this dynamic role.
To be successful in this role, you will hold :
- Current HLTAID015 - Provide Advanced Resuscitation and Oxygen Therapy qualification.
- Current HLTAID011 - Provide First Aid qualification.
- Current NSW Working With Children Check.
- Current AusActive Registration as a Gym Instructor.
- Completion of a nationally recognised Gym Instructor, Certificate III in Fitness, or equivalent qualification.
Applicants who have completed the required qualification are encouraged to apply, including those whose AusActive registration is currently inactive or has lapsed.
Applicants without the required fitness qualification will not be considered.
Applicants who do not currently hold a valid AusActive Registration or HLTAID015 qualification are encouraged to apply if they are willing to obtain these prior to commencement.
Under Part 2, Section 6 of the Child Protection (Working With Children) Act 2012, this position has been designated as requiring a paid NSW Working With Children Check.
We are offering casual positions that will operate at Lakeside Leisure Centre and Beaton Park Leisure Centre. While, we have a range of hours available, our current priority is to cover early mornings (5.45am-9am), late afternoon/evenings (5pm-10pm), and weekend shifts (6am-6pm) to meet operational requirements. Uniform and PPE provided.
The salary for this role is $44.95 per hour plus superannuation and 25% casual loading.
Why you'll love working at Wollongong City Council!
- True work-life balance
We know you work hard, and we make sure that effort is rewarded with real flexibility. Our hybrid work options, flex-time, and rostered days off mean you can maintain balance while delivering great outcomes.
- Great working conditions
Enjoy a 35-hour work week or a 9-day fortnight with a regular rostered day off (RDO).
- Career growth and recognition
We are committed to supporting your personal and professional development. Our initiatives include a reward and recognition program, corporate learning opportunities, study assistance, and leadership development programs to help you grow and succeed.
- Generous leave provisions
Benefit from five weeks of annual leave per year (pro rata) and access long service leave after just five years.
- Health, safety, and wellbeing
We prioritise a safe workplace for everyone, every day, everywhere. Our wellbeing programs support mental, physical and social wellbeing of our people to be at their best and include an Employee Assistance Program, skin and hearing checks and discounted gym memberships.
- A vibrant social culture
Join our Social Club for monthly activities, an annual trivia night, and fantastic Christmas events!
Participate and engage in meaningful work, and contribute to our extraordinary community, where together we make a difference.
For more information, click on 'Apply' to be redirected to Wollongong City Council's job vacancy page.
Applications close 11:59pm, Monday 10 August 2026.
We invite everyone to apply no matter your identity, you'll be welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, people who are culturally and linguistically diverse (CALD), people with disability and veterans.
Wollongong Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people in the community.
Applicants are required to undergo a rigorous employment screening process which will include Reference, Identity and Medical History Checks, and may also include a Nationally Coordinated Criminal History Check and Working with Children Check. Employment is subject to clearance of all these checks.
