Future Focused, Vibrant, Inclusive and Diverse Environment
13-month opportunity - Level 3 ($80,765.12 - $85,234.11)
Six weeks annual leave! Plus wide range of employee benefits!

About the Role

This fixed-time 13-month role is responsible for delivering high-quality customer service and administrative support across the Infrastructure Directorate. You will be the first point of contact for customer enquiries, manage correspondence and records, support planning application processes, coordinate bookings, and assist with internal systems and procedures.

Working closely with multiple departments, you will help ensure efficient daily operations through strong communication, accurate administration, and effective time management. The role also includes providing secretariat support, contributing to continuous improvement initiatives, and assisting the Executive Assistant to the General Manager. Participation in cyclone and natural disaster preparedness and response activities is also required.

About You

You are an organised and customer-focused professional with experience providing high-quality customer service and administrative support in fast-paced environments. You have strong communication and interpersonal skills, maintain confidentiality, and can effectively follow procedures and guidelines. You are proficient in Microsoft Office, have excellent time management skills, and demonstrate a positive and proactive approach to workplace safety.

About City of Palmerston

City of Palmerston is a dynamic local government, driving one of the NT’s fastest-growing communities. Focused on delivering high-quality services, improving liveability and supporting a strong sense of community, Council is all about making a real difference where it matters most, on the ground.

With a commitment to innovation, customer service, and continuous improvement, the organisation supports a vibrant, diverse city through everything from community programs and infrastructure to everyday services that keep Palmerston moving forward.

Joining our team comes with benefits such as:

A supportive, collaborative team culture
Six weeks’ annual leave plus a paid Christmas/New Year shutdown
Wellbeing allowance
Professional development, training, and study leave
Career progression opportunities

More information on the key duties and responsibilities for the role can be found in the position description linked below.

Eligibility: Only applicants with the right to work in Australia can apply.

Applications Close: 25 May 2026

Contact: Monica Silva, Executive Assistant to General Manager Infrastructure l 08 8935 9949

We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, as well as those from culturally diverse backgrounds.

To view the full position description and Apply please see below

City of Palmerston

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