Work for the fastest-growing and second largest city in the NT
Ongoing opportunity - Level 7 ($108,959 - $113,780.18 + Super)
Six weeks annual leave plus a wide range of employee benefits

About us

City of Palmerston presents an exciting opportunity for people seeking a dynamic, progressive and fast-paced organisation, where collaboration and personal development are core components. We provide a genuine commitment to making a tangible impact on the community through a role offering both purpose and stability.

Invest in your own professional and personal growth and be a real contributor to the experience of the Palmerston community.

Other benefits of working with City of Palmerston include:

Attractive salary
Generous leave entitlements including 6 weeks annual leave
15 days personal leave
Additional superannuation contributions matched to 2%
Discounted gym memberships (SWELL) and daily fruit baskets
Access to wellbeing allowance, initiatives and Employee Assistance Program
Generous training and professional development opportunities

Our Commitment to You and Our Customers

At CoP we value

Teamwork
Commitment and Accountability
Sustainability and Self-Sufficient
Quality Resources
A culture of Continuous improvement

In addition to our focus on culture, values, and behaviours, we embed our Customer Service Charter in everything we do both internally and externally. The pillars of our Customer Service Charter are:

Make it easy for customer
Perform with pride
Listen, learn and act
Evaluate and improve

About the Opportunity

To lead the Regulatory Services Operations team in the delivery of statutory and educational services, achieving compliance and excellent customer service and promoting good social behaviour in the community.

Working with the Regulatory Services Manager, the Regulatory Services Operations Coordinator is responsible for the leadership and management of a range of programs and services that contribute to the delivery of the City of Palmerston Community Plan including:

Animal Management by-law enforcement
Public Places by-law enforcement
Signs, Hoardings and Advertising by-law enforcement
Parking Regulation enforcement
Regulatory Services Education Program support
By-law Investigation, Legal Brief and Prosecution
Liquor Application review and response
Education and Policy initiatives

About You

We are looking for a person with the following:

Diploma in law, public policy, compliance or other related fields or extensive experience as a Ranger, By-laws Officer or in a similar position.
High level animal management experience with a concise understanding of animal welfare and community education approaches.
Proven experience in managing a team in a regulatory environment.
Ability to interpret, adhere to, follow, and regulate relevant Northern Territory Government and Council legislation and policies.
Sound knowledge of the operations of Local Government and the functions of Regulatory Services.
Excellent written and verbal communication skills including the ability to liaise with a wide cross section of people and manage business correspondence.
Ability to develop procedures for the effective implementation of policy in a regulatory environment.
Experience in budget management in the delivery of programs.
Demonstrated experience in negotiation, assessment and problem solving to efficiently and appropriately resolve complex and sensitive issues.
Experience working in a cross-cultural environment, especially with Indigenous communities.
A positive attitude and commitment to deliver quality customer service.
Willingness to attend weekend work, emergencies and out-of-hour duties as rostered or as required.
A clear understanding of the role that Work, Health and Safety plays within the workplace coupled with a willingness to commit and adhere to Work, Health and Safety practices and policies.

At City of Palmerston, we embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds.

To Apply:

To view a copy of the position description and to 'Apply' please see below.

Applications Close: Tuesday, 9 September 2025

Before the City of Palmerston’s employment offer is confirmed, successful applicants must provide evidence of eligibility to work in Australia, hold a Class C Drivers Licence, provide copies of relevant qualifications, and undergo a criminal history check. Some roles may require successful applicants to attend a medical examination, participate in a psychometric assessment, hold a Working with Children clearance and/or hold a White Card.

City of Palmerston jobs

Regulatory Services Operations Coordinator

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