About the role
The Digital Asset Lifecycle Specialist role will develop and implement plans to securely operate, monitor, manage and maintain digital assets for Sydney Water ensuring asset management lifecycle, and effective and efficient delivery of services. Manage the digital asset end to end processes to ensure optimal usage of licenses and compliance with contracts.
What You’ll Bring:
Optimize Costs: Implement strategies to reduce software and support costs by identifying and reallocating underutilized licenses.
Promote Awareness: Foster a culture of understanding software obligations through regular communications.
Lifecycle Management: Deliver and manage asset lifecycle services ensuring high service levels, availability, and resilience.
Compliance Management: Oversee SAM and HAM processes to ensure compliance.
Maximize Value: Assist with contracts to maximize value and minimize costs for software licensing and services.
Data Management: Develop and maintain repositories for contract and software asset data.
ITSM Updates: Update ITSM tools related to asset management lifecycle services promptly.
Reporting: Collate and deliver information to monitor and maintain digital asset lifecycle services.
Risk Management: Understand and manage the cost, risk, and performance drivers impacting asset management.
System Accountabilities:
Configure IT asset management tools for SAM and HAM.
Onboard new software with procedures based on contractual commitments.
Process Accountabilities:
Ensure adherence to policies, processes, and frameworks.
Identify and report risks and issues continually.
About the candidate
Tertiary degree qualification in information technology, computer science or similar or equivalent industry experience.
Minimum 5 years’ experience in Information Technology
Minimum 3 years’ experience in delivery, implementation and operation of asset and lifecycle services including (SAM and HAM).
Experience using one or more SAM tools e.g. Service Now, Flexera, SNOW etc.
Technical expertise in technology asset and lifecycle services, enterprise software licencing experience e.g. Microsoft, Oracle, Citrix etc.
Technical expertise in technology asset and lifecycle services.
Demonstrated knowledge of service management processes including but not limited to Change, Configuration, Knowledge, Request Incident, Problem, Asset, Service Lifecycle, Capacity, Risk, Service Level Management, and Release
Applicants must be Australian Citizens or Permanent Residents.
Dive into Our Great Benefits:
Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately.
24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal.
Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans.
Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.
Closing date: 30th June 2025
For more information, or to request an accommodation information, you can contact sunil.nagarajan@sydneywater.com.au
At Sydney Water, we are passionate about making a difference to the lives of our customers and communities. We have a proud heritage and progressive future providing world class drinking water and services that are vital to our customers’ quality of life and safeguarding Sydney’s future. We see the world is changing, so we are changing too.
Our vision is to create better lives through world-class services, and we believe that starts with our people. Our people and their jobs are as diverse as the communities we serve. Our diverse skills, mindsets and backgrounds work together on exciting and challenging projects that make a difference and help ensure Sydney remains one of the most iconic and liveable cities in the world.
We welcome and encourage applications from diverse backgrounds, including First Nations people, LGBTQIA+ people, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans.
As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application. Please see the position description for the role’s full accountabilities.
