About the role: Senior Program Governance Analyst – Customer Transformation (12 month contract)
Reporting into and working closely with the Program Delivery Lead, the Senior Program Governance Analyst will play a key role in supporting and enabling the delivery of our Customer Transformation Program. Working closely with the Workstream Leads, you will establish and own program governance & tracking, embedding strong controls and scope change management. Support the successful delivery of a large-scale Customer Transformation Program by working as part of the PMO team and closely with the multiple Workstreams Leads.
- Facilitate and support the program’s governance forums by collating meeting material ensuring timely preparation, capturing minutes, documenting decisions and actions with follow up and monitoring of outcomes.
- Partner with Program Management Office specialists i.e. the Master Scheduler and Workstream Leads to track the on-time delivery of program milestones and deliverables, ensuring appropriate review and approval is received.
- Coordination, tracking, monitoring, and document management of key program governance artifacts and registers
- Conduct data analysis and prepare program-level reports and dashboards using Excel and other tools to support informed decision-making.
- Draw on experience to provide end-to-end support across governance, reporting, and stakeholder coordination.
- Proactively identify and escalate gaps or risks in governance processes and implement improvements to enhance program efficiency and transparency.
- Provide support to Project Management Office and Delivery Leads where needed.
About You:
You’re a proactive and detail-oriented Program Governance Lead with experience supporting complex, multi-stream programs and thrive in dynamic environments. Additionally, you will have some of the following:
- Proven experience in a similar role supporting large-scale programs (not just single projects), ideally involving multiple concurrent workstreams.
- Operate with self-direction, driving initiatives independently, and takes ownership of outcomes
- Build collaborative interpersonal and stakeholder relationships with program team members, external vendors and other people across the organisation
- Strong hands-on experience with Jira for scheduling, tracking progress, and managing dependencies across complex initiatives.
- Demonstrated ability to analyse and interpret program data, with proficiency in Excel for reporting, dashboards, and insights.
- Experience facilitating or contributing to workshops, planning sessions, and team alignment activities.
- Comfortable working in fast-paced, evolving environments, with the ability to identify delivery risks and recommend corrective actions as needed.
- Excellent written and oral communication skills with a strong ability to lead and influence stakeholders and the ability to communicate concepts to a wide audience
Why Us?
EnergyAustralia is a place where all employees are genuinely valued, supported, and free to be themselves — because we believe that’s when we’re at our best.
We embrace diversity of background, experience, and perspective, and we encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and those from the LGBTQ+ community.
Here’s what you can look forward to:
- Employee discounts on electricity and gas, plus savings on major brands and products
- 20 weeks’ paid parental leave – completely gender-equal
- Energise Program – flexible working that’s team-centric, enabling teams to agree and succeed together
- Performance recognition and incentive programmes – tailored to different roles and teams to reward great work throughout the year
- Supportive leaders and a down-to-earth culture where you can be your authentic self
How to Apply:
If you’re ready to ‘light the way’ towards your next career move, click the 'Apply’ button to submit a confidential application. For any questions reach out to Jock Clydesdale, Talent Partner – Technology @ jock.clydesdale@energyaustralia.com.au
