About us
At Sydney Water, we’re passionate about making a difference to the lives of our customers and communities, and our employees. We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. Our people and their jobs are as diverse as the communities we serve.
About the role
You will lead organisational change management (OCM) for business change initiatives, partnering with sponsors, people leaders and delivery teams to plan and deliver change activities that are proportionate to impact and support sustainable adoption. You’ll apply Sydney Water’s change framework, coach leaders and teams, and provide practical tools and insights to help people transition successfully. Depending on priorities, you may be assigned to up to two projects concurrently, balancing timelines, stakeholder needs and organisational readiness. This role is 12 months fixed term opportunity with a view of extension.
Key responsibilities
- Develop and deliver change management strategies and integrated change plans (e.g., stakeholder and impact assessments, communications and engagement, readiness and adoption, training approach, resistance management).
- Coach and support sponsors, people leaders and change champions to lead their teams through change.
- Partner closely with Project/Program Managers, Communications and People & Culture practitioners to align change, delivery and business outcomes.
- Apply and continuously improve Sydney Water’s change framework, tools and templates, tailor the approach to the context and level of change.
- Provide change insights and reporting (e.g., change health checks, risk and readiness, adoption measures) to support effective decision-making.
- Manage competing priorities across up to two concurrent projects, ensuring clear governance, escalation and fit-for-purpose delivery.
About you
- Tertiary qualification in Change Management or a business-related discipline.
- Prosci and/or Change Management Institute Practitioner accreditation (or equivalent).
- Significant senior change management experience (typically 7+ years), including delivering change for complex programs and/or multiple initiatives.
- Strong stakeholder management capability, with experience influencing and presenting to senior leaders and executives.
- Demonstrated ability to diagnose change impacts, assess readiness and adoption, and translate insights into practical, targeted interventions.
- Highly developed facilitation, coaching and communication skills (written and verbal).
- Confidence managing ambiguity, escalating risks early, and balancing priorities across concurrent work.
- Extremely well organised and confident in managing multiple projects.
- Strong analytical skills and comfort working with data to inform change decisions and measure outcomes.
Why join us
You’ll be part of a supportive, values-led team working on meaningful change that improves outcomes for our people and our customers.
- Flexible hybrid working and a Parramatta base location.
- Employee wellbeing support (including EAP for you and your family).
- Discounted private health insurance and Fitness Passport.
- Opportunities for continuous learning and development
Applicants must be Australian Citizens or Permanent Residents.
Closing date: 26 April 2026
Please see the position description for the role’s full accountabilities.
For more information, you can contact sunil.nagarajan@sydneywater.com.au
Sydney Water welcomes you to apply if you feel you meet the selection criteria. The successful completion of a Criminal History Check and Medical Assessment form part of the application process. Please advise if you require any adjustments to actively participate in the application and recruitment process.
Our vision is to create better lives through world-class services, and we believe that starts with our people. Our people and their jobs are as diverse as the communities we serve. Our diverse skills, mindsets and backgrounds work together on exciting and challenging projects that make a difference and help ensure Sydney remains one of the most iconic and liveable cities in the world.
We welcome and encourage applications from diverse backgrounds, including First Nations people, LGBTQIA+ people, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans.
As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy
