About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Shape the future of Defence logistics with Toll Group.
Are you ready to put your organisational and customer service skills to work in a role with national significance?
At Toll Group, we are proud to be expanding our Government and Defence portfolio through the Defence Theatre Logistics (DTL) contract.
We’re looking for detail-oriented and professional Admin and Customer Service Officers to support site operations across multiple locations in Australia.
Based at Puckapunyal in Victora], in this roleyou’ll be the first point of contact for Defence stakeholders and a vital link in ensuring the smooth operation of warehouse and distribution activities.
This is more than just administration. It’s about accuracy, professionalism, and supporting Australia’s Defence capability through high-quality service and compliance.
When you join Toll Group, you’re not just taking a job – you’re joining a global team of more than 16,000 people driven by one shared purpose: to deliver what matters. We offer:
How you’ll make the right impact
As an Admin and Customer Service Officer, you’ll play a critical role in supporting both operational teams and external stakeholders. Reporting to the Operations Manager, you will:
We’re looking for motivated individuals who bring:
Eligibility to make the grade
To apply for this role, you must:
Ready to use your admin and customer service skills to support Defence operations?
Submit your resume and a brief cover letter outlining your experience and what motivates you to work with us via the “apply” link.
Apply now and help deliver what matters – directly supporting Australia’s Defence capability.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
