At Singleton Council, our employee promise is simple: ADD VALUE. BE VALUED.
As an employee of Singleton Council, you will join an engaged, safe, sustainable and performing (ESSP) workforce who work collectively to create community.
Singleton Council has a long and proud history. From our agricultural foundations to our abundant natural resources, we are more than just New South Wales’ largest producer of coal. Singleton has developed into the economic beating heart of the State and a centre of industry, heritage, tourism and community.
Here at Council, we offer a wide range of services, supporting our community vision to be vibrant, progressive, connected, sustainable and resilient.
We’re committed to providing an environment where everyone has the opportunity to contribute their unique skills and expertise to make a meaningful impact, while also recognising and appreciating your valuable contributions and ensuring you feel valued, supported, and empowered to thrive.
ADD VALUE - THE ROLE
The
Community and Customer Services Assistants are an integral part of the Community Service Delivery Team working together to achieve the objectives and initiatives outlined in Council’s Management Plan.
Community and Customer Services Assistants are primarily responsible for assisting with frontline customer service functions across Council’s Community and Customer Service sites. This assistance includes basic administrative duties, supervision of young children and customer service. Locations of work may include the Library, Youth Venue, OOSH, Visitor Information Centre and/or Customer Service.
Essential to this role is experience using computer applications including internet, email and word processing complemented by demonstrated teamwork skills. A working with children check is required for this role.
Experience in a public library environment, youth service, childcare including OOSH or local government customer service roles would be advantageous.
This position is offered on a Casual basis working up to 35 hours per week. Remuneration package for this position is based on Grade 5 of Council's Salary System Protocol which equates to a base salary of
$42.45 to $47.75 per hour including casual loading, plus superannuation
BE VALUED - THE REWARD
Your wellbeing benefits include:
- Swell Program (Safe + Well at Singleton Council)
- Health + Wellbeing Leave
- Fitness Passport
- Employee Assistance Program (EAP)
- Annual Flu Vaccinations + Skin Checks
Your development benefits include:
- Training Courses + Professional Development
- Education Assistance
- Leadership Development Program
- Emerging Leaders Program
- 'Grow our Own' Program
Your reward + recognition benefits include:
- ESSPecialist Program Awards
- Service Awards
- Be Valued Recognition Program
WANT TO KNOW MORE?
To find out about all the amazing things Singleton Council is doing to add value to our community click
here to explore our webpages.
Do you want to be valued at Singleton Council? Click
here to check out our careers page and to see what is on offer.
For further information regarding this role please see the position description
here.
INTERESTED?
For a confidential conversation about this exciting opportunity contact
Maddison Gardner - Community Services Support Officer on
02 6578 7242.
To be eligible for this role you MUST have the Right to Work in Australia.
Singleton Council is committed to protecting children from harm. We require all applicants who will be working with children to undergo an extensive screening process prior to appointment.
APPLICATIONS CLOSE 29/01/2026.
