About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Toll Global Finance Operations is a centralised shared services function supporting the business with general accounting, credit management, high‑quality reporting, and meaningful financial analysis. This role plays a key part in delivering accurate data, timely reporting, efficient processes, and a strong customer‑focused service approach.
About the Global Finance Operations OE Team
This team leads and supports cross‑functional continuous improvement initiatives across key finance streams (P2P, OTC, R2R). You’ll help standardise global processes, identify bottlenecks, and drive improvements that enhance productivity and decision‑making. By optimising repeatable, high‑volume tasks, the FO centre delivers better practice and ongoing continuous improvement across the business.
You’ll ensure all finance activities align with Toll Group policies and the Finance Operating Model, while continuously improving processes, systems, and ways of working. Collaboration, teamwork, and a commitment to excellence are essential.
Duties and Responsibilities:
- Lead and support finance projects across process optimisation, reporting enhancements, offshoring activities, systems and data improvements, and other ad‑hoc initiatives, ensuring delivery from analysis to handover.
- Conduct detailed financial analysis, reconciliations, investigations, and reporting across P2P, O2C and General Accounting, identifying trends, issues, and root causes while recommending and implementing improvements.
- Ensure strong data integrity by interrogating system data, validating reports, understanding system/data flows, and maintaining adherence to Toll accounting policies and standards.
- Collaborate effectively with finance and non‑finance stakeholders by gathering requirements, facilitating workshops, validating outcomes, communicating insights, and supporting transition to business‑as‑usual.
- Drive continuous improvement by documenting processes, developing artefacts, measuring and reporting benefits, promoting new ideas, and enhancing daily routines and operational efficiency.
- Operate with strong judgement and ownership by navigating ambiguity, managing multiple priorities, delivering outcomes independently, and providing backup capacity for other finance activities during peak periods.
What You will need to succeed
- Professionally qualified (or part‑qualified) with strong finance and accounting foundations, advanced analytical capability, project accounting skills, and a solid understanding of business unit operational drivers.
- Highly attentive to detail with strong problem‑solving skills, continuous improvement mindset, and knowledge of lean principles (Yellow Belt preferred), plus experience challenging processes and recommending future‑state solutions.
- Advanced Excel proficiency with strong Microsoft Office skills, supported by experience in business process modelling, process mapping (including Signavio), SOP development, and process standardisation/optimisation.
- Experience with Tier 1 ERP systems (SAP/Oracle preferred) and functional expertise across finance processes, ideally gained within a mid‑large multinational organisation or the transport/logistics sector.
- Strong written and verbal communication, stakeholder engagement, and influencing skills, with the ability to collaborate effectively across teams, including remote environments, and build alignment and consensus.
- Proven ability to support and drive change initiatives aligned with organisational values, with the capability to challenge existing approaches and deliver process‑improvement outcomes.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
