General Service Employee
Location: Ascott Gardens – Central West Region
The Opportunity
We are seeking a reliable and motivated General Service Employee to join our team at Ascott Gardens. This role is integral to maintaining a clean, safe, and comfortable environment for our residents by supporting facility operations across cleaning, kitchen, and laundry services.
You will play an important role in enhancing resident wellbeing and ensuring compliance with Aged Care Quality Standards and relevant legislation, while upholding the highest standards of hygiene, safety, and comfort.
Key Responsibilities
Duties include, but are not limited to:
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Cleaning and maintaining resident and communal areas
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Supporting kitchen and food service operations
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Laundry services and linen management
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Ensuring compliance with hygiene, safety, and infection control standards
About You
To be successful in this role, you will demonstrate:
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Experience in one or more areas: cleaning, food services, or laundry
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Strong organisational skills with the ability to prioritise tasks
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Good communication and interpersonal skills
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Ability to work independently and as part of a team
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Flexibility to adapt to operational needs
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Attention to detail and problem-solving ability
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Basic computer skills, including Microsoft Office (Word, Excel, Outlook)
Desirable
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Relevant qualification in services or food safety (e.g., TAFE certificate)
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Knowledge of aged care regulatory requirements
Why Join UPA?
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Competitive remuneration
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Not-for-profit salary packaging benefits (up to $15,900 living expenses and $2,650 entertainment benefits tax-free)
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Guaranteed contracted hours for shift employees
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Wellness Program and Employee Assistance Program
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Up to $500 retention bonus for permanent appointments
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Supportive and friendly work environment
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Flexible work arrangements and work/life balance
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Training, education, and career development support
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Opportunity to make a meaningful difference in residents’ lives
About Us
UPA Aged Care Solutions is a not-for-profit, values-based organisation providing high-quality Residential Aged Care, Home Care, and Retirement Living services. We are committed to enabling people to live with dignity, respect, and security, and to attracting and retaining staff who share our philosophy of care.
Pre-Employment Requirements
The successful applicant must:
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Have current and valid Australian working rights
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Be willing to undertake pre-employment screening (National Police Check, reference checks, qualification verification)
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Meet UPA’s Immunisation and Vaccination Policy requirements
Appointment is subject to satisfactory screening and confirmation of the right to work in Australia.
Interested?
Click Apply Now and submit your resume and cover letter.
For a confidential discussion or to request the position description, please contact the UPA Talent Team at recruitment@upa.org.au.
To learn more about UPA of NSW, visit www.upa.org.au.
