- Established Not-for-profit organisation with 100 years of trusted expertise
- Work in a collaborative and supportive team environment
- This is a Casual position - Hourly rates (including casual loading & penalty rates): $53.55ph (Mon-Fri), $74.97ph (Sat).
ABOUT YOU:
You are driven by a genuine passion for supporting families and children, and you believe in the power of connection to foster meaningful relationships. You bring warmth, empathy, and resilience to your work, and you’re confident navigating sensitive conversations with care and respect.
Your ability to listen and understand people’s stories allows you to empower families to move toward positive outcomes. You are organised, adaptable, and open to learning new processes. With excellent communication skills, both written and verbal, you thrive working independently and as part of a team and appreciate the flexibility that comes with this role.
ABOUT THE ROLE:
As a CCS Contact Worker, you will play a vital role in supporting children to re-establish or maintain safe and meaningful relationships with both parents and/or other significant people in their lives. You will facilitate supervised contact visits and changeover arrangements in a child-focused, neutral, and welcoming environment.
Interrelate's Children’s Contact Service (CCS) provides a safe space for families to connect, rebuild trust, and nurture relationships. Our service is designed to support children who do not live with, or regularly see, one or both parents. We offer supervised contact and changeover/change-back support in a relaxed, family-friendly setting that prioritises the wellbeing of children.
Key Duties will include:
- Supervising children’s contact, and facilitating changeover of children between parents whilst maintaining focus on the safety and well-being of the child
- Supporting and providing encouragement to families to engage in positive family connection and experiences
- Modelling positive parenting behaviours
- Completing well documented case notes of family connections
- Facilitating the promotion of Interrelate's Services within the community
- Being well-informed about other relevant and appropriate community services in the area to facilitate effective referrals
- Adhering to appropriate work practices to protect the confidentiality of clients
- Participating in program and service evaluations as required
This position will be Casual and will provide centre-based services in Lismore.
Our Children's Contact Service is operational from Monday to Saturday. Candidates who have the flexibility to attend shifts across weekdays, early evenings and Saturdays will be highly regarded.
Please note that some rostered shifts may only be scheduled for a maximum duration of 3 hours.
Hourly rates (including casual loading & penalty rates): $53.55ph (Mon-Fri), $74.97ph (Sat).
ROLE REQUIREMENTS:
- Minimum Certificate IV in Community Services. (A bachelor’s degree in social work, psychology or counselling will be highly regarded)
- Demonstrated experience working with families and children experiencing separation and family breakdown and high levels of family conflict
- Demonstrated experience working in one or more areas of clinical work, e.g. counselling, dispute resolution, relationship education, children’s services, men’s programs, family law
- Knowledge of child development, child protection, and family violence issues
- Demonstrated skills in managing high parental conflict whilst upholding the best interests of children
- A current Apply First Aid (HLTAID011) certificate, or willingness to attain one within the first month of employment
*Please refer to the job description for a full list of the key role requirements and responsibilities*
ABOUT US:
Interrelate is a not-for-profit organisation dedicated to supporting healthy human connection. Our vision is a world where healthy relationships are the norm, and our purpose is to support healthy human connection from childhood.
With more than 100 years of expertise in relationship support, we deliver responsive, cutting-edge and transformative services across 30+ locations (and online), supporting over 160,000 clients each year. Our skilled and dedicated team provides accessible services that empower individuals, families and communities to live and relate more effectively.
We are proud to be recognised as a winner of Xref Engage 2025 Best Workplace Awards, for three surveys in a row. This prestigious recognition celebrates workplaces with strong leadership, excellent management practices and highly engaged teams. At Interrelate, we care about each other, focus on strengths, celebrate achievements, support continuous learning, and find joy in our work, despite the seriousness of what we do.
To learn more about our Children's Contact Service and other Interrelate services, please visit our website: https://www.interrelate.org.au/programs/children-s-contact-service
TO APPLY:
If you are interested in applying for this role, please click on the Apply Now button to submit your application. Please ensure you upload a covering letter addressing the Selection Criteria as outlined in the Job Description.
Closing Date: Friday, 6 March 2026
If you have any questions regarding this position, please email recruitment@interrelate.org.au
Interrelate aspires to continue to be a leader in our community, an organisation known for working respectfully with clients from all different and diverse backgrounds. We encourage applications from people of diverse gender identity, race, age, disability, sexual orientation, religion, language, socio-economic circumstances, life circumstances, beliefs, or any forms of perceived disadvantage. If you will have special requirements or would like to talk to us before submitting an application, please do not hesitate to contact us at diversity@interrelate.org.au and we will organize for you to chat with an appropriate staff member to explain how we can help you.
All Interrelate positions require the satisfactory completion of relevant Police and Working with Children Checks. Interrelate services are funded by the Australian Government.