ABOUT US
Change your lifestyle and live and work in a vibrant community and great coastal environment.
Ballina Shire is situated on the Far North Coast of New South Wales, 20 minutes from Byron Bay and one hour from the Gold Coast. The shire is a popular tourism destination with pristine beaches, rainforest retreats and hinterland hideaways.
ABOUT THE ROLE
Position
We are seeking a suitably experienced and customer focussed individual to join our Information Services team. In this dynamic position, you will provide high-level support and problem solving across Council’s business systems, ensuring users are confident, capable and well supported. You’ll deliver ongoing training and mentoring to Business Systems Support staff, while partnering with stakeholders to analyse business needs, define system requirements, and redesign processes to achieve improved organisational outcomes.
This role also offers the opportunity to lead and support the implementation of business systems projects in line with Council’s project management framework, proactively facilitating change and helping teams embrace new ways of working.
To be successful you will bring
- Behaviour that positively demonstrates Council’s values of: creative, accessible, respect, energetic and safe.
- Qualification in relevant field or suitable experience within an Information Technology discipline.
- Demonstrated experience in business analysis.
- Demonstrated experience in managing application-level software implementation projects.
- Demonstrated experience in providing high level support and troubleshooting for key IT corporate systems.
- Demonstrated experience with the Civica Altitude software suite, the use of business system registers, applications and eform platforms.
The rewards
- An annual salary range of $84,300 to $96,700 (plus 12% superannuation) dependent upon skills, experience and qualifications.
- Flexible work arrangements to support your lifestyle, including a 9 day fortnight or 4 day week arrangement.
- Ongoing professional development and training opportunities
- Job security and a supportive, values-driven workplace culture
- Health and wellbeing initiatives, including Fitness Passport member options
- Meaningful work that contributes to the sustainability and liveability of our region.
- An inclusive culture where all our people are valued, EEO, diversity and differences are respected.
- An absolute focus on our peoples’ safety and well being.
- Generous Award workplace conditions.
Clickhereto view the Position Description and Information Package.
Applications close
11.30pm on Sunday 22 March 2026
Specific enquiries
Jason Wadsworth | Manager Information Services | 02 6686 1416
How to apply
Please Note: Once you start your online application, you are able to save and return to it later. This 'unsubmitted' application will be visible to Council. You must use your email address, and not one used previously by another person who has applied for a position with Council.
Have your Resume document ready to go.
Fill out all questions below. You will then be prompted to attach your resume and other documents (if applicable).
Review your application to confirm everything is correct. Click "Confirm" to submit your application.
