- Permanent full-time opportunity based in Milsons Point
- Salary Packaging: Package up to $15,900 of your pre-tax income and boost your take-home pay
- Fitness Passport: Discounted access to gym and aquatic centres
- Health Insurance: Exclusive HCF discounts
About Us..
At Royal Rehab we’re redefining health and wellbeing.
A leading charity with over 125 years of innovation in rehabilitation and community support services, we are committed to empowering individuals to achieve their health goals through evidence-based care and lifestyle medicine.
Royal Rehab is renowned for our focus on research and innovation and sits uniquely as a provider of advanced rehabilitation and disability services including supported accommodation, private rehabilitation hospitals, a purpose-built resort for people with spinal cord injury and community services.
We offer a vibrant, inclusive culture that values your expertise.
About The Role..
Join our team as an
Accounts Receivable Officer and play a vital role in keeping our finance function running smoothly. This position is responsible for managing the AR ledger, proactively following up outstanding accounts and driving timely payments.
Working across a range of stakeholders, the role involves negotiating payment arrangements, resolving account queries and handling escalations with professionalism and care. You will also support the wider finance team with ad hoc tasks, contributing to an efficient and high-performing environment.
This is a great opportunity for someone who enjoys problem solving, building relationships and making a meaningful impact within a supportive team.
Key Responsibilities Include
- Follow up outstanding accounts via phone, email and correspondence to drive timely payments.
- Negotiate payment arrangements and manage payment plans.
- Maintain accurate records of communications, agreements and transactions.
- Investigate and resolve account queries and disputes with a customer-focused approach.
- Reconcile bank receipts to the ERP system to ensure accuracy.
- Liaise with internal stakeholders and attend debtor meetings to resolve account matters.
- Support month-end activities and broader finance team requirements.
- Contribute to process improvements and assist with ad hoc tasks as required.
About You..
We seek a self-motivated and friendly individual with:
Essential Criteria
- Excellent customer service skills while maintaining professionalism and empathy.
- Strong problem-solving abilities.
- Attention to detail and strong organisational skills.
- Relevant qualifications or studying towards.
- Demonstrated experience in accounts receivable, invoicing, and debt collection processes.
- Strong attention to detail with the ability to action processes accurately and efficiently.
- Proficiency in Microsoft Office, particularly Excel (e.g., spreadsheets)
- Strong written and verbal communication skills for liaising with internal and external stakeholders.
- Ability to manage multiple tasks, priorities workload, and meet deadlines.
- Ability to work effectively as part of a team while also taking initiative in independent tasks.
Your Royal Rewards...
- Salary Packaging: Lower your taxable income and increase your take-home pay
- Benefits: Fitness Passport & HCF Private Health Insurance discounts
- Maxxia Rewards: Enjoy a huge range of discounts through our salary packaging partner
- Career growth: Genuine career opportunities
- Work life balance: Flexible work arrangements
- Salary: Competitive remuneration
- Employee Assistance Program: Access to professional counselling and coaching for you and your immediate family
- Leadership: Supportive and experienced leadership team
- Culture: Friendly and close-knit team environment
We know diversity makes Royal Rehab a great place to work, and we are committed to building an inclusive workplace culture that reflects the people we serve. We encourage applications from all members of our community, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people with disability, and those from culturally and linguistically diverse backgrounds.
If you require any adjustments to participate equitably in the recruitment process, or to support you in the workplace should you be successful, please let us know. We are committed to creating an inclusive and accessible environment where all individuals can thrive.
What’s Next..
If this sounds like the perfect role for you, address the essential criteria in your cover letter and APPLY NOW to start your journey with us!
Please note, only applicants that address this essential criteria will be considered.
Visit Our Royal Rehab Careers Page For More Information
www.Royalrehabgroup.com.au/careers/
The successful applicant will be required to provide and undergo pre-employment checks including but not limited to a current criminal record check, working with children check, employment history and referee checks. Vaccination against infectious diseases is strongly encouraged.
Application Close Date: Sunday 12th April 2026
