ERP System Administrator (Ref: 1410)
About the position:
The City is currently implementing a new Enterprise Resource Planning (ERP) System. This is an exciting opportunity for the right person to join the Team in a newly developed position to support SaaS applications.
You will provide support for in scope applications, including the logging, scheduling, and tracking of system changes into the production environment. You will be responsible for the administration of
User Access, Permissions, and Delegations within the City's ERP system and, where applicable, systems integrated with the ERP.
Key accountabilities:
- Manage standard and administrative account access, profiles, and permissions for in scope SaaS applications ensuring the principles of least privilege and need to know are adhered to.
- Provide expert system support for incidents, prioritise remediation efforts, and take ownership until satisfactorily resolved.
- Assist in the development of, and ensure adherence to, processes and standards in the use of in scope SaaS systems to maintain their confidentiality, integrity, and availability.
For further information and to view the position description, visit
www.cgg.wa.gov.au/employment.
To gain a better understanding of the role, please call Dennis Duff, Manager ERP Project on 08 9956 6671.
Position requirements:
The City is seeking a self-motivated System Administrator with comprehensive experience supporting applications in an enterprise environment, including software as a service (SaaS), single sign on (SSO), and multi factor authentication (MFA). Ideally the successful applicant will possess formal qualifications in Information Technology and relevant experience. Comprehensive experience supporting applications in an enterprise environment is a must, and demonstrated experience utilising ITIL operational support processes within a service desk are highly regarded.
Completion of a pre-employment medical including alcohol and other substances testing is required of all positions at the City.
Remuneration and benefits:
A salary starting from $89,127 per annum or $45.1046 per hour will be offered dependent on knowledge, skills, experience and qualifications.
Some of the additional benefits of working for the City include:
- Up to 21% Superannuation (with superannuation co-contribution scheme)
- 22 Annual Leave days per annum
- Health & Wellbeing Program
- Flexible working arrangements
- Career opportunities
- Study Assistance
- Centrally located
- Free parking
About the City
Overlooking the Indian Ocean, Geraldton is a thriving regional city at the heart of Australia's Coral Coast. With a growing population of over 41,000 people it offers a wide range of services and activities. Geraldton is recognised as one of WA's key growth areas and the opportunities in this regional city are plentiful. You can be part of working with us to deliver the best for our community and this region.
The City of Greater Geraldton actively welcomes, includes and values the unique contributions of all people in its workplace. The City welcomes applications from all age groups, people with a disability, and those from diverse ethnic and cultural backgrounds. We are proud to be an equal opportunity employer with strong commitment to fitness for work and safety in the workplace.
Interested in applying?
Visit the City’s website:
Employment - City of Greater Geraldton jobs to apply for this position.
To be considered for this vacancy, applicants are advised to include the following:
- A current resume
- A written response (maximum 1250 characters per criteria) addressing the following selection criteria inclusive of examples to support your claims:
i. Relevant experience supporting user accounts in enterprise applications, utilising single sign on (SSO) and multi factor authentication (MFA).
ii. Experience with operational support processes within a service desk.
iii. Thorough knowledge of user account management with role-based access controls.
iv. Developed interpersonal skills with the ability to consult, negotiate and resolve issues whilst providing quality customer service.
Applications close 4pm Monday 27 April 2026.
Paul Radalj
A/CHIEF EXECUTIVE OFFICER
