Applications close: 30 June 2026
Business Support Officer
Permanent full-time
35 hours a week + VDO every 19-days
Flexible working arrangements - WFH Opportunities
Salary range: $72,898.54 - $84,719.70 + 12% Superannuation per annum
What you'll do
As our Business Support Officer, you'll be responsible for providing timely and efficient customer service and administrative support to the Development Assessment & Regulation branch to facilitate smooth,responsive business operations within the team.
You'll be responsible for reviewing and efficiently processing documentation and tasks via the NSW Planning Portal related to development and other applications. You'll apply a customer approach in all aspects of the end-to-end processing of applications and related enquiries, ensuring a positive and streamlined experience throughout the approval process.
Why Wingecarribee?
Wingecarribee Shire sits at the heart of the Southern Highlands of NSW, renowned for its natural beauty, vibrant towns, and strong sense of community. We are proud to serve a region with a thriving local economy and a lifestyle that balances career opportunities with wellbeing.
As a forward-thinking Council, we are committed to building a sustainable, inclusive, and resilient future. Guided by our Community Strategic Plan 2035, we focus on delivering high-quality services that support our community while protecting the unique character of our Shire.
By joining Wingecarribee Shire Council, you’ll be part of an organisation that values teamwork, innovation, and continuous improvement, where your skills make a real difference to the places our community lives, works, and enjoys.
You'll also get to enjoy:
- Attractive salary package + 12% superannuation
- Variable Day Off every 19-days
- Health & wellbeing initiatives – Fitness Passport, EAP and Flu Vaccines
- Career development & learning support – Tertiary assistance available
- Flexible working arrangements – WFH opportunities
- Salary packaging options available - make the most of your income
- Community & social engagement – Enjoy opportunities to participate in local events, team-building activities, and community initiatives that bring our staff and residents together.
- Recognition through our annual awards ceremony celebrating and rewarding staff achievements
What you'll need to succeed (Essential Criteria)
- Certificate IV in Business Administration or other relevant related discipline and/or extensive experience working in an administrative support role within a fast-paced busy environment.
- Demonstrated experience in the use of Microsoft Office Suite with intermediate experience in the use of word, excel, outlook and PowerPoint.
- Demonstrated experience and understanding of the requirements for corporate record keeping with experience in using an electronic document record keeping system.
- Demonstrated high level of interpersonal skills and the ability to work effectively with all levels of staff, with a focused and responsive approach to managing customer enquiries with sound understanding of customer service principles.
- Demonstrated high level organisational and administrative skills, including strong attention to detail and the ability to prioritise work in a high-volume environment Previous experience in a role requiring tact and confidentiality.
- Demonstrated ability to contribute to the success of a team, as well as the ability to work independently, and show initiative and judgment in proposing solutions to challenges
- Demonstrated ability to apply attention to detail and accuracy to work and working with limited supervision.
- Demonstrated experience in being able to analyse and interpret data to develop reports and/or provide data that assists in creating official documentation.
How to Apply
Submit the following documents:
- Resume - A current resume outlining your relevant skills, experience, and employment history.
- Relevant Certifications - Copies of any qualifications, licenses, or accreditations required for the role.
- Responses to the Essential Criteria (Statement of Claims) - A completed Statement of Claims addressing the Essential Criteria listed in the position description. Use this document to provide detailed examples demonstrating how your skills, experience, and qualifications meet each essential criterion.
Applications that do not address the essential criteria may not be considered.
Have Questions?
- Contact Katharine Landcaster, Team Leader Development Business Support on 1300 680 888
Applications close: 30 June 2026 – don’t miss this opportunity.
Wingecarribee Shire Council is an Equal Opportunity Employer, committed to diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, veterans, and persons with a disability. If you require reasonable adjustments during our application process, please contact us atcareers@wsc.nsw.gov.au, by phone on 1300 680 888 or by visiting our office at 68 Elizabeth St, Moss Vale.
