Reporting to the Head of Healthcare Services, you'll lead a team of healthcare professionals responsible for delivering high-quality care coordination, chronic disease management and health coaching services.
You'll provide clinical leadership and operational oversight, support complex member cases, coach and develop team members, and contribute to continuous improvement initiatives that enhance service delivery and member outcomes.
What we have to offer?
We at Teachers Health have a lot to offer,
- Hybrid working model (flex your work/life balance)
- Subsidised private health insurance
- Discounts on our products and services
- Generous employee wellbeing program
- Easily accessible by public transport.
What will you do?
- Lead, coach and develop a multidisciplinary team to deliver exceptional care coordination and health management services.
- Provide clinical leadership and guidance on complex member cases, escalations and service delivery decisions.
- Conduct telehealth assessments, health coaching and care coordination activities as required.
- Monitor team performance, quality, productivity and compliance with clinical and organisational standards.
- Support onboarding, performance management, employee engagement and professional development initiatives.
- Manage provider relationships, service quality activities, complaints, audits and continuous improvement projects.
- Collaborate with internal and external stakeholders to enhance member and provider experiences.
What are we looking for?
- Current unrestricted registration as a Registered Nurse (Division 1) with AHPRA.
- At least 5 years' clinical experience within acute, community health, care coordination or chronic disease management settings.
- Previous leadership, team leader or senior clinical experience, including coaching and performance management
- Strong clinical assessment, decision-making and problem-solving skills.
- Experience in clinical governance, risk management and quality improvement
- Excellent communication and stakeholder management skills.
- Strong organisational skills and the ability to balance competing priorities.
- Experience in telehealth, health coaching or discharge planning is highly regarded
- Health insurance, community health or chronic disease management experience is highly regarded
- Experience leading teams through change and service improvement initiatives is highly regarded
Who are we?
Teachers Health was created by teachers for teachers over 70 years ago and is the only health fund exclusively for the education community. As a not-for-profit health fund, we exist for our members covering the lives of over 500,000 teachers, education staff & their families.
How do I apply?
Click APPLY NOW and send in your updated CV. Please note, as part of our recruitment process candidates may be required to complete video screening and online assessments, and applications will be reviewed and progressed on an ongoing basis, so we encourage you to apply as soon as possible!
Due to the high number of applicants, only shortlisted candidates will be contacted.
Teachers Health values diversity and inclusion and encourages applications from people with diverse backgrounds including First Nations people, people with disability, people from diverse cultural and linguistic backgrounds, and people that identify as LGBTQIA+. Applicants can request an adjustment at any stage during the recruitment process by getting in touch with jobs@teachershealth.com.au
