About Us
At EnergyAustralia our shared purpose is to lead and accelerate the clean energy transformation for all. We seek to do this by making energy simple for our customers, meeting their needs by combining their assets into our flexible energy portfolio.
About the Team
The Customer Transformation Team is a program of work that has been established to transform the way the Customer business operates. The challenge for this newly formed team is to ensure our delivery is purposeful & sustainable in the short term and drives a competitive value proposition for our customers in the long term. For our people, this means meaningful work, aligning with EnergyAustralia’s strategy and supporting the business to become more competitive. This is where you come in!
This is a very exciting 2-year max term contract opportunity, as part of the Customer business, the purpose of the Senior Change Manager – Future Operating Model, is to drive the successful design, delivery and embedding of a new operating model. The role leads strategic change initiatives, builds leader and team readiness, and embeds future-focused capabilities and behaviours to support a more agile, innovative, and customer-centric organisation. Other aspects of the role include:
- Lead the design and delivery of change and organisational development strategies that support a smooth shift to the future operating model
- Drive business readiness, align leadership, and foster a positive culture
- Turn the new operating model into clear, practical changes, covering roles, structures, workflows, governance, and behaviours
- Provide strategic guidance to transformation workstreams on embedding future-focused ways of working, leadership mindsets, and organisational agility
- Serve as a trusted advisor to senior leaders, helping with planning, solving problems, and managing risks
- Build leadership skills and ownership of change through focused engagement, coaching, and support
- Design and implement initiatives that encourage innovation, psychological safety, continuous learning, and customer focus
- Guide updates to people practices like performance, skills development, and career paths to fit the future organisation
About You
To succeed in this role, you’ll need extensive experience in senior change management or organisational development within large-scale transformation programs. Other things we’re keen on include:
- Strategic thinker who turns complex organizational designs into practical change and skill-building solutions
- Skilled at managing and influencing stakeholders, including senior leaders and executives
- Strong facilitator, coach, and communicator who builds trust, shapes narratives, and drives behaviour change
- Sharp analytical skills focused on performance, engagement, and culture alignment
- Deep knowledge of organisational development, change leadership, and culture transformation
- Comfortable working independently, handling uncertainty, and adapting quickly in fast-moving environments
- Delivered change and OD strategies tied to new operating models, workforce shifts, or improving organisational effectiveness
- Practical knowledge of change frameworks (such as Prosci, ADKAR) and OD tools
- Successfully built leadership capability and embedded lasting ways of working
Why Us?
We’re committed to providing an inclusive culture so our people can bring their whole selves to work and have a sense of belonging. From our PRISM network that creates a positive culture for LGBTI employees to our Reconciliation Action Plan that has commitments to strengthen relationships with Aboriginal and Torres Strait Islander people and organisations, it’s a workplace where everyone’s welcome. We offer;
- Dynamic Team Culture
- Balance Life and Work through our Flexible Ways of Working
- Discounts on your energy bills for you, your friends and family
- Recharge and relax with two extra days of leave each year (we call them recharge days)
- Volunteer days off to help charities make a difference through volunteering
- We offer 20 weeks paid parental leave that’s completely gender-equal
- State-of-the-art Melbourne office, stunning views only 3–4-minute walk from Southern Cross station
If you’re ready to ‘light the way’ towards your next career move, click the 'Apply’ button & complete the online application form before the 24th of June.
