Family Safety & Wellbeing Practitioner

Relationships Australia Queensland • Full-time • Townsville, Queensland, Australia • A$ 84,000 - A$ 98,000 / year • 2w ago

About Us

At Relationships Australia Queensland (RAQ), we are proud to be Queensland’s leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier, healthier lives. Through education, counselling, and community programs, we help people develop the skills and resilience to navigate life’s challenges.

Our work promotes care and safety, embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships, mental health, and social connection.

By joining Relationships Australia Queensland, you can be part of a dedicated team making a positive impact on the lives of individuals and communities.

About the Role

This position is part of our Thriving Kinnections Program in Townsville, which is dedicated to supporting First Nations children and families. We are committed to building a culturally safe and welcoming workplace that values the knowledge, strengths, and lived experiences of Aboriginal and Torres Strait Islander peoples. We strongly encourage applications from First Nations candidates, as your unique perspectives are vital to the success of this program and to ensuring it meets the needs of the community it serves.

In this role, you will provide culturally informed interventions to First Nations individuals and families in the Townsville community impacted by family violence. Your work will focus on fostering healthy relationships, addressing violent and abusive behaviours, and ensuring the safety and wellbeing of individuals, children, and families.

This position is a full-time (75 hours per fortnight), based from our Townsville venue. Relocation assistance is available to the right candidate.

Additionally, you will:

Provide individual case management, support, referral, and group work to people impacted by family violence.
Deliver community development strategies to raise awareness about domestic and family violence (DFV) and its impact on individuals, relationships, and culture.
Utilise a strong understanding of intergenerational trauma relevant to First Nations people in all aspects of service delivery.
Contribute to a service designed in collaboration with the community, for people who experience domestic and family violence and people who use violence.

About the Service

We are dedicated to supporting First Nations people in understanding the cycle of violence and its impacts on individuals, families, and the broader community. Our service helps people reconnect with Country, culture, and kin, empowering them with strategies for building healthier relationships and becoming safe, positive role models for children and within their community.

The Family Safety and Wellbeing Service is committed to increasing safety and wellbeing for Aboriginal and Torres Strait Islander men, women, and children. We provide culturally responsive support to:

People who have experienced domestic and family violence, including children and extended family.
People who use violence in their relationships and families.

If you are passionate about making a difference in the lives of First Nations communities and have a strong understanding of trauma-informed, culturally safe practices, we encourage you to apply.

About You

You are a compassionate and culturally aware professional with experience supporting individuals and families affected by violence. Your background includes working with First Nations communities, and you have a strong understanding of trauma-informed practices and the complex dynamics of domestic and family violence. You are skilled in building trusting relationships, delivering sensitive support, and empowering clients to break cycles of violence and strengthen community wellbeing. You are committed to ongoing learning, cultural safety, and making a positive difference in the lives of Aboriginal and Torres Strait Islander people.

Additionally, you have:

Extensive experience applying frameworks to build healthy relationships with Australia’s First Nations people
An understanding that workers, based on their gender, may work in the areas of men’s business and/or women’s business in accordance with cultural expectations
An Understanding of trauma-informed practice, family and ecological systems
Qualifications in Social or Behavioural Sciences

We Can Offer You

Work-Life Balance - Enjoy a flexible, supportive culture that empowers you to thrive at work and at home.

Boost Your Take-Home Pay - Access salary packaging options of up to $15,900 per year, significantly increasing your net income.

Extra Time Off - Recharge with 3 additional paid leave days over the Christmas period, on top of your standard annual leave.

Annual Leave Loading - Receive extra pay when you take annual leave-because your downtime matters.

Study Leave - Pursuing further qualifications? We offer up to 2 weeks of paid study leave each year to support your professional growth.

Generous Parental Leave - Take the time you need to focus on your family with our paid parental leave program.

Wellbeing Support - Benefit from medical insurance discounts and free access to our Employee Assistance Program through Telus Health.

Relocation assistance - if this role is the next step in your career, we can support your relocation to the Townsville area.

The salary being offered is between $84,000.00 to $98,000.00 per annum, pro rata for part time, to be negotiated depending upon qualifications and experience, plus superannuation. We also offer our employees as follows:

How to apply

To apply, send us your resume and a cover letter, outlining your demonstrated experience in each area. Applications can be submitted by clicking Apply Now!

Please note that We will be reviewing applications as they’re received, so we encourage you to submit your application before closer to advertisement.

Applications close Wednesday 9 July 2025