• Temporary, part-time, 14 hours per week, up to 12 months
• Commence in February 2026
• Fitness Passports and Discounted Gym and Aquatic Centre
membership.
Are you passionate about delivering exceptional customer service and supporting your local community? We’re looking for a proactive and professional Venue Bookings Officer to facilitate bookings for our community venues. In this role, you’ll be the first point of contact for venue hire enquiries—handling online and phone bookings for both casual and regular hirers. You’ll play a key part in ensuring our spaces are well-utilised and our customers have a seamless booking experience.
Working with us:
At The Hills Shire Council, we live our values of Honesty, Integrity, Loyalty, Leadership and Safety through the work that we perform for the Community. We are committed to a positive and supportive workplace culture where our people and customers feel respected and valued. Council also prides itself on being a Child Safe Organisation that is committed to promoting the health, safety, welfare and wellbeing of children and young people in our community.
What this role looks like:
• Take customer bookings.
• Schedule events.
• Resolve customer phone and online enquiries.
• Provide administrative / general office support.
• Process customer transactions.
What are we seeking in our new team member:
• Previous experience in high volume, fast paced, customer service environment.
• Holds a Certificate IV in a related field.
Benefits of working with us:
This is a temporary position for up to 12 months. This position is for 14 hours per week, working Thursday and Friday, 7 hours each day.
Competitive rates of pay at $41.30 per hour + Superannuation. In addition to competitive rates of pay paid weekly, we offer additional benefits to staff including paid training to keep your skills up to date, opportunity to earn individual and organisational bonus payments, discounted membership to our state-of-the-art Waves Fitness & Aquatic Centre, access to a Fitness Passport, on site café, free undercover parking and an active Social Club.
Next steps:
Please review the Position Description available on Council’s Careers Page, Careers at Council and submit your application online by 5pm on 22 December 2025. As applications will be assessed upon receipt, early submission is encouraged, and you may be contacted prior to the closing date.
You can also request adjustments throughout the recruitment process to set you up for success. If you require any adjustments to be made or if you need any other assistance with submitting your application, please feel free to contact the HR team at hr@thehills.nsw.gov.au. People with disabilities, who meet the selection criteria, are encouraged to apply.
Offers of employment will be subject to following pre-employment checks: Psychometric Testing, Reference Checks, Identity Check, Medical checks (including Drug and Alcohol Screening), Working With Children (where applicable), and Criminal History. We assess applications on merit and suitability related to the inherent requirements of the position. Only people with the right to work in Australia may apply for this position.
