- Opportunity to join a collaborative team in a varied role
- Excellent remuneration and employee benefits
- Convenient CBD location – opposite Wynard station!
We are seeking an experienced and motivated Administrative Support Officer to provide a range of high-level administrative support services to our Workforce and Legal Directorate, to facilitate the effective delivery of business operations. Our Workforce and Legal team supports our member councils by providing specialist advice, representation and services across employment, industrial relations, governance and legal matters. The team helps councils to operate as compliant, fair and effective employers while navigating the complex laws that apply to local government.
About LGNSW
Local Government NSW (LGNSW) is the peak body for councils and related organisations in our State. LGNSW advocates on behalf of members and their communities on policy to decision makers at state and federal levels. We also provide a comprehensive range of services including industrial relations representation, management services and training.
About the role
Reporting to the Director Workforce and Legal, this role will:
- Provide administrative support to the Workforce and Legal Directorate
- Monitor the Directorate’s inbox and respond to members’ enquiries, or redirecting as required
- Answer incoming phone enquiries from members and escalate and redirect as required to ensure the provision of accurate and timely information
- Assist with record-keeping and maintenance
- Supporting our members with the provision of support services, including network meetings and HR subscription services
What we offer
- LGNSW offers a competitive salary to be negotiated
- A hybrid way of working – enabling employees to blend their work between the office and home
- Monthly RDOs and 2 extra days wellbeing leave - supporting our employees to live a happier, healthier, and well-balanced life
- Salary-sacrificing options - enabling our employees to reduce their taxable income
- Extra insurance - offering eligible employees extra insurance coverage including Death, TPD, and Income Protection Insurance.
About you
Highly organised and adaptable, you can anticipate needs and streamline processes. Your strong communication skills and customer-focused approach help you build positive relationships at all levels. You are detail-oriented, have a problem-solving mindset and bring professionalism and discretion.
Essential requirements
- Substantial experience in providing administrative support
- Excellent organisational, time management and attention to detail skills with an ability to balance conflicting priorities and work to deadlines
- Well developed written and oral communication skills
- Excellent customer service skills and a capacity to build and maintain effective relationships with a diverse range of internal and external stakeholders
- Advanced knowledge and experience in MS Office, Outlook and records management systems
- High degree of professionalism and judgement with the ability to maintain confidentiality.
Join our team
To apply, please review the position description and click the apply now button below.
Applications including a full CV, Covering Letter and response to the position’s Essential Requirements must be completed online through the online website.
For further information, please contact Vanessa Smith (Manager Corporate Services) at vanessa.smith@lgnsw.org.au.
Applications close at 5.00pm Thursday 19 March 2026
