- Permanent
Part time position
- 30.4
hours per week
- $81,962 + 12% Superannuation (pro rata)
- Based at the Civic Centre with flexible
options to work from home/alternate location.
Exciting opportunity to join the Community Venues unit!
Play a key role in supporting local organisations, community groups, families
and residents as they connect with the community venues across Manningham.
- Utilise your expert customer experience
capabilities in connecting our community to an extensive range of hireable
Council venues
- Enjoy the benefits of workplace flexibility
with working from home options
- Enjoy the satisfaction of delivering an
exceptional end to end booking journey for local community groups,
organisations, residents and guests across our suite of Community Venues.
Manningham Council proudly delivers over 100
different services to our vibrant and diverse community. From parks and
galleries to shopping hubs and leisure centres, it is our focus to ensure that
Manningham remains a liveable and harmonious place to reside, work and visit.
We provide challenging and rewarding employment
opportunities to innovative, passionate, and driven people. We have a positive
and friendly working environment, and we offer our employees a range of
benefits, including flexible work options, opportunities for career
development, and health and wellbeing initiatives.
We’re constantly transforming our organisation to
best support the needs of our local community. And we are looking for a new
game changer to join the team. A high performing individual who wants to shape
positive and inclusive outcomes for our community. You’ll have the opportunity
to take ownership of your work while developing and testing new ideas within a
culture of learning to deliver excellent outcomes for Manningham.
About the role
This is a
great opportunity to join our high-performing and close-knit Community Venues
unit. This role will play a vital role as part of the Community Venues
administration team, who work together to support the hire and administration
needs of over 11,000 bookings per year!
Providing
an exceptional end to end user experience as part of our Community Venues team,
you will be able to utilize and grow your skills in stakeholder management,
venue bookings and systems knowledge.
On a
typical day, you might be required to take venue bookings, assist the team with
procurement processing, prepare invoices for clients, arrange for venue key
access, and work together with colleagues to ensure we deliver an exceptional
hire experience.
Skills and experience
- Strong, professional focus on customer service and guest
satisfaction
- Excellent interpersonal skills, communication and proven experience
within a previous customer facing or administration position, including
phone-based customer service roles will be highly considered
- Highly organised, enthusiastic with strong time management skills
- Collaborative and team focused
- Experience with computer systems e.g. MS Office, CRM, Booking
Systems
- Experience in venue bookings, facility management, procurement
and/or similar previous roles will be highly sought after
Position Description can be viewed below or is
available on the job advertisement on the Manningham careers’ section:Job Vacancies
How to
Apply
Click APPLY
to submit your up to date CV and cover letter addressing the key requirements
of the role. For a confidential discussion please contact Emma Michie, Manager
Community Participation on 03 9840 9720
For all other enquiries regarding the recruitment
process, please email jobs@manningham.vic.gov.au or visit http://www.manningham.vic.gov.au/work-for-us
Applications
close on Tuesday 7 April 2026 at 11:00pm
Don’t meet every requirement for this role?
Studies have shown women and those of underrepresented groups are less likely
to apply for roles unless they meet all the criteria. We recognise that
different experiences make for great community outcomes. If your experience
doesn’t perfectly align with the selection criteria, but you’re excited about
this role and keen to work at Manningham Council, we encourage you to apply now.
Council
recognises the benefits of a diverse workforce for its employees and customers.
To ensure
equity of access to employment opportunities, Council encourages applications
from underrepresented groups including people who are from an Aboriginal and
Torres Strait Islander background, people from different ages, abilities,
gender identities, sexual orientation and cultural backgrounds.
Manningham Council have a number of policies
and practices to help support our staff, including a Working from Home policy,
flexible work practices and an IT infrastructure to support various
communication methods when working remotely.
If you
require any additional support or adjustments regarding interview arrangements,
please advise the contact listed above in advance.
Manningham Council
is a child safe organisation and, as such, applicants may be required to hold a
Working with Children Check.
