Finance Officer - Collections
Location: Tamworth, NSW
THE OPPORTUNITY
- Opportunity to expand on your career in finance
- Flexible working arrangements - work/life balance
- Grade 11 - $70,420 - 76,196 pa plus 12% super - 35 hour week.
COULD THIS BE YOU?
Do you have experience in accounts receivable and/or debt recovery? Are you looking to expand your knowledge of finance? This could be the opportunity you have been looking for!
Council are seeking a motivated, self-driven individual with experience in accounts receivable and/or debt recovery. You should have the ability to work to a schedule as the nature of this work is highly structured. You will need to have good communication skills as you will be required to liaise not only with ratepayers and customers but also with other staff members at Council.
This role is an unusual one in that we are looking for someone to work with ratepayers to find realistic payment arrangements for property related debts, eg: rates and water. We also require an individual who can assist with revenue collection for the commercial operations of Council, such as our contractual arrangements connected to leases.
To be successful you will need to be able to autonomously read, understand and implement Council's Hardship and Pensioner Policy.
Previous experience in debt recovery would be beneficial but not essential. If you can demonstrate established organisation & communication skills, this combined with experience in Accounts Receivable would make you a suitable applicant.
The Finance Officer is responsible for:
- Ensuring all recovery actions strictly comply with the Local Government Act 1993 and Council's Debt Recovery Policies.
- Negotiating, formalising and monitoring realistic payment arrangements for ratepayers.
- Assess and process applications under Council's Financial Hardship Assistance Policy with empathy, fairness and strict confidentiality.
- Prepare monthly debtor reports, write off recommendations and reconciliations for management.
- Monitor and initiate recovery actions for outstanding rates, water charges, and sundry debtors
- Coordinate legal proceedings with an external agency
TO BE SUCCESSFUL IN THIS ROLE YOU WILL NEED
- Experience and/or qualifications, experience in accounts receivable
- The ability to process simple reconciliations
- Sound attention to detail with the ability to accurately review and assess information
- Excellent verbal & written communication skills
- Ability to interpret & implement council policies in relation to debt recovery
- Ability to schedule & adhere to timelines that are essential to sound debt recovery processes
- NSW Driver Licence
INTERESTED? WE LOOK FORWARD TO MEETING YOU!
For a confidential discussion, please contact Tiffany Pugh on 6767 5406
Salary range: Grade 11 - $70,420.20 - 76,196.37 per annum plus 12% superannuation for a 35-hour work week. Salary may be negotiated based on skills, experience and your value to our organisation.
Previous applicants need not apply.
Flexible working arrangements will be considered by mutual agreement and according to operational requirements.
Shortlisted applicants will be required to undertake a Pre-employment Medical Screening including Alcohol & Other Drugs Testing.
Apply Now! Applications Close: 11.59pm Tuesday 23 June 2026.
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WHY IS IT ‘WORTH’ WORKING AT TAMWORTH REGIONAL COUNCIL?
For your LIFESTYLE: More time in your day with flexibility for your passions, family or play! It's Worth It - Lifestyle
For our COMMUNITY: Help create Tamworth tomorrow, leave your mark on our city. It's Worth It - Community
For your CAREER: Boost your career, the sky is the limit. It's Worth It - Career
For BELONGING: Join a family that values team spirit and genuinely cares about your wellbeing. It's Worth It - Belonging
Our values guide our culture, shape how we work, and define what we stand for as an organisation – watch now to discover if you’re aligned with what drives us - Tamworth Regional Council - Our Values
A GREAT PLACE TO LIVE AND WORK!
Tamworth Regional Council proudly sits on Kamilaroi Country, the traditional lands of the Gomeroi people, with a large diverse workplace culture with over 650 employees who are proud to service our community.
The Tamworth region is home to over 60,000 people and is a thriving economic and cultural hub in the North West of NSW. Our recently adopted plan for the future of the region, ‘Blueprint 100’, drives strategic vision for growth as a region, as we plan for how the city and the region will sustainably accommodate a population of 100,000 people.
Our people strive to build a great organisational culture fostering our shared values of Teamwork, Equity, Accountability, Customer Orientation and Health and Safety whilst embracing the drive for excellence, innovation and respect.
ABOUT OUR REGION
The Tamworth Regional is a fabulous place to call home boasting the vibrant regional city of Tamworth along with the towns of Manilla, Barraba, Nundle and Kootingal as well as 17 hamlets, villages and rural areas. Located just 4 hours’ drive (or a direct flight) to bustling Sydney and multiple coastal locations within 3-4 hours’ drive, Tamworth is a central hub and a place to enjoy all year round.
Tamworth offers an enviable lifestyle with all the conveniences and services you’d expect from a larger city, coupled with a relaxed pace of life with opportunities to enjoy all that nature has to offer, along with being a great place to raise children, make long term friends and create a professional career.
As the capital of the North West region, Tamworth is home to major health and education centres, affordable housing options to suit all lifestyles, attractive employment and business opportunities with a robust and innovative local economy. In addition, the Tamworth region boasts a proud sporting culture with world class facilities and a supporting community of clubs.
Tamworth Regional Council is an Equal Employment Opportunity Employer committed to supporting a diverse, respectful, safe and inclusive workplace. We encourage applications from all backgrounds and ages including Aboriginal and Torres Strait Islander, LGBTIQA+, people with disabilities and other diversity groups. If you require additional support or any reasonable adjustments during the recruitment process, please let us know during the application process.
Council is committed to promoting the care, protection and safeguarding of children. To learn more about our Commitment to Child Safety Statement and screening processes, click the link below.
https://shorturl.at/npAF6
