Access to Information Officer
- Permanent Full Time Position, 35 hours per week
- Located in Rockdale, close to public transport
- $74,087 - $82,977 per annum plus 12% superannuation
Our team
At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and customers feel respected and valued. We are proud to serve our community through operating with transparency, integrity and in the best interests of the Bayside community to deliver exceptional service.
The City Performance directorate underpins the delivery of service excellence by providing expertise in financial services, procurement, governance, customer experience, property services and business technology.
This is an exciting opportunity for an autonomous individual to provide accurate, timely access to information to support the business and our customers.
About the role
The Access to Information Officer is responsible for providing high-quality customer service and supporting the provision of access to information to customers and to meet the statutory requirements.
The successful candidate will see themselves as a valuable team member who will
:
- Provide information and assist with information issues to respond to requests for information from a range of sources.
- Provide advice and support to Council business units to support effective practices in the provision of information.
- Maintain information request records using Council’s Electronic Document Management System (EDRMS) to enable correct storage, access and retrieval of information.
- Promote the positive and collaborative culture and values of the organisation through open, fair and transparent decision making and ethical, professional behaviour.
- Maintain and contribute to the update of Council’s access to information register.
- Work in collaboration with and assist the team, manager and other key stakeholders to achieve business unit goals, work requests, demands and Council priorities.
- Undertake other information tasks and projects (as required).
- Other duties as assigned by the Team Leader Access to Information.
About you
We are looking for a someone who demonstrates:
- Higher School Certificate and/or relevant experience in Information, Business Administration or Records management.
- Demonstrated experience working in processing access to information applications such as Government Information (Public Access) Act, Dividing Fence applications and/or subpoenas.
- High level of accuracy and strong attention to detail.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with the ability to work independently and collaboratively in a team environment.
- Ability to exercise initiative, prioritise and meet deadlines.
- Strong computer skills and ability to work within a range of electronic programs.
- Commitment to continuous improvement.
- Relevant experience in Local Government in a similar role will be highly regarded.
Our benefits and culture
As an organisation, we pride ourselves in offering a flexible working environment centred on delivering great outcomes for our customers, whether internal or external. Bayside Council has a strong culture of collaboration and delivering exciting new initiatives for our community.
On top of the competitive salary, our people enjoy:
- Enjoy a 9 day fortnight
- 3 extra days off during Christmas each year
- 15 days sick leave each year
- 2 days health and wellbeing days each year
- Gym membership discounts
- Additional parental leave entitlements for parents
- Access to our Employee Assistance Program (EAP)
- Annual skin checks and flu vaccinations
Apply now
Before submitting your application, please take the time to read the Position Description by clicking the paperclip button located in the top right section of this page. Please use Google Chrome or MS Edge when submitting your application. If you experience any technical issues, please contact us at
support.erecruit@bayside.nsw.gov.au.
Closing Date: Wednesday, 1 July 2026
Salary range: From $74,087.02 to $82,977.63 per annum plus 12% superannuation
(changes in salary and benefits may be changed with the adoption of the NSW LG Award conditions from 1 July 2026)
Applicants may be required to satisfactorily undertake a Criminal History Check, Medical and/or Working with Children check in accordance with the position.
Bayside Council is proud to be both an Equal Opportunity Employer and a Child-Safe Organisation. We are committed to fostering a diverse, inclusive, and safe workplace where all individuals regardless of background, experience, or identity, feel valued and respected. We also recognise the rights of children and young people to feel safe when accessing Council services, and we strive to maintain an environment that promotes their safety and wellbeing. All hiring decisions are based solely on individual merit and alignment with requirements of the role. Applicants can request a reasonable adjustment at any stage during the recruitment process by getting in touch with our Talent Acquisition team to discuss their needs in confidence.
