About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Location: Melbourne, Sydney or Brisbane.
At Toll Group, we’re proud to be a global logistics leader with a rich heritage and a bold vision for the future. Operating across more than 50 countries, we connect people and businesses through innovative supply chain solutions. Our commitment to safety, integrity, and operational excellence underpins everything we do. Joining Toll means becoming part of a diverse and inclusive team that values collaboration, continuous improvement, and making a meaningful impact across industries and communities.
We are currently seeking an experienced Investigations Manager to lead our Protective Security investigations function across Toll’s global operations. In this pivotal role, you will manage and lead global investigations into whistle-blower disclosures, misconduct, and security incidents, ensuring adherence to legal, ethical, and regulatory standards. You’ll also help shape the strategic direction of the Protective Security function by embedding risk-based insights and aligning investigation outcomes with Toll’s broader security posture, including compliance with DISP, SOCI, and PSPF frameworks.
This role may suit individuals with prior experience in law enforcement (e.g., detectives) or military policing, particularly those with a strong understanding of whistle-blower legislation, regulatory compliance, and case management systems (e.g., NAVEX). Candidates should possess exceptional communication skills, with the ability to influence, engage stakeholders, and simplify technical information for diverse audiences.
Key Responsibilities:
Oversee and enhance investigation processes, templates, protocols, and case management using platforms such as Navex.
Collaborate with Legal, HR, IT Security, and Compliance to ensure consistent and coordinated investigation outcomes.
Provide expert guidance on complex or sensitive investigations, including those at the business unit or site level.
Identify trends and systemic risks from investigations to inform enterprise-wide mitigation strategies.
Support the delivery of the Protective Security Strategy and alignment with risk management frameworks and regulatory obligations (DISP, SOCI, PSPF).
Participate in governance forums and contribute to converged security planning, integrating physical, personnel, and cyber insights.
Deliver training, build investigation capability across the organisation, and travel nationally/internationally at short notice as required.
Qualifications and Essential Requirements:
Tertiary qualifications in investigations, law enforcement, security management, law, or a related discipline.
Extensive experience managing investigations in a complex, multi-site or global organisation.
Strong commercial and political acumen, with an understanding of how financial and operational drivers affect security outcomes.
Demonstrated ability to manage competing priorities independently and produce high-quality, timely results with minimal oversight.
Skilled in documentation, business case development, and aligning local approaches with global security strategies.
High personal integrity, sound judgment, discretion, and alignment with Toll’s values and ethical standards.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
