Lead transformation. Inspire people. Shape our future.
Are you ready to drive meaningful transformation and help shape how CBCity works and serves our community? We’re seeking a Transformation Change Lead on an 18-month contract (with option for review) to champion our Digital Transformation program and embed change that connects our people to our purpose "Together, we create a great city we love" and our Ambition to “Create a community that loves their community”.
In this role, you will design and deliver a strategic, organisation-wide communications and change approach that enables the success of CBCity’s transformation priorities - particularly our Digital Transformation roadmap.
What You’ll Do:
- Design and implement a clear, organisation-wide communications plan that sets the foundation for digital transformation success.
- Partner with leaders and teams across People Transformation, Digital Transformation, and Information Communication Technology (ICT) to align change, culture, leadership, and customer experience efforts.
- Coach and develop internal specialists in transformational change practices, tools, and mindsets—building capability across the organisation.
- Create compelling change artefacts (presentations, messaging, toolkits, visual frameworks) that bring transformation to life.
- Apply political and organisational awareness to navigate sensitive issues.
- Identify and address change risks and resistance using behavioural insights and feedback, adapting approaches to engage a diverse workforce.
- Work with Organisational Development teams to shape a future-focused strategic leadership approach and inform tactical leadership initiatives.
- Lead projects end-to-end: planning, governance, risk analysis, resource allocation and budget management, to deliver outcomes that matter.
Please click hereto review the position description.
What You’ll Bring:
- Senior-level experience in organisational change management and strategic communications, ideally within digital transformation or ICT programs.
- Tertiary qualifications in Change Management, Communications, Organisational Psychology, or a related field, and/or equivalent industry experience.
- Certification, formal training, or equivalent experience in change methodologies (e.g. Prosci, ADKAR, Kotter).
- Exceptional writing and communication skills, with the ability to craft clear, persuasive messaging for varied audiences.
- Strong stakeholder engagement and influencing skills, including experience with senior executives.
- A passion for building positive, high-performing workplace cultures and enabling leaders to drive and embed change.
What We Offer:
- Competitive salary starting at $131K plus 11% super, with potential for negotiation depending on experience.
- 18-month full-time temp opportunity, with the possibility of review at the end of the term.
- A dynamic, inclusive and collaborative team environment where your expertise will help shape the future of CBCity’s culture.
How to apply?
You will need to submit your application via the ‘Apply Now’ button and create a login using your email address and upload a:
- Resume; and
- Cover Letter addressing the selection criteria within the position description and explaining your suitability for the role.
Ready to make a lasting impact? Applications close Friday 17 October 2025.
CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.
If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at recruitment@cbcity.nsw.gov.au
Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.
Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.
