- Fixed
Term – Full time position – 12 months
- Band 7: Circa
$110k - $123k + 12% Superannuation
- Based in Doncaster
East
Exciting opportunity for a
highly experienced customer focussed professional to join our positive and
friendly team. Responsible for delivering waste services across the
municipality we are looking for someone who will lead our team, has outstanding
customer service skills, knowledge in contract management and can identify and deal
with complex problems.
Become a senior member of a
team delivering waste services to our community
Showcase your exceptional
contract management, education and team leading skills
Manningham Council proudly delivers over 100 different services to our vibrant
and diverse community. From parks and galleries to shopping hubs and home care,
it is our focus to ensure that Manningham remains a liveable and harmonious
place to reside, work and visit.
We provide challenging and rewarding employment
opportunities to innovative, passionate, and driven people. We have a positive
and friendly working environment, and we offer our employees a range of
benefits, including flexible work options, opportunities for career
development, and health and wellbeing initiatives.
We’re constantly transforming our organisation to
best support the needs of our local community. And we are looking for a new
game changer to join the team. A high performing individual who wants to shape
positive and inclusive outcomes for our community. You’ll have the opportunity
to take ownership of your work while developing and testing new ideas within a
culture of learning to deliver excellent outcomes for Manningham.
About the role
Our Waste
and Resource Recovery Team is looking for an experienced, customer focused
professional to lead our administration team, manage contracts, and support
community education initiatives in the effective delivery of Waste Management
and Litter Services.
In this
role, you will oversee the day to day operations of the Waste and Resource
Recovery Team, including waste management functions, dumped litter and waste,
education programs, and ensuring contractual performance measures and reporting
requirements are met. Our Administration team handles a high volume of requests
for waste services and dumped waste, so strong leadership and organisational
skills are essential.
You will
use your exceptional communication skills to inspire and guide the team in
developing and delivering innovative programs that reduce waste, increase
recycling, and minimise contamination.
We are
seeking a motivated leader with a proven track record of delivering outstanding
customer service in a dynamic, fast paced environment. Your ability to build
strong relationships with stakeholders including the community, contractors,
businesses, and government will be key to your success in this role.
Skills and experience
- Tertiary qualified or extensive work experience
in a relevant field
- Highly experienced leader of a customer focused
team delivering integrated resource recovery, waste management and
sustainability services to the community
- Able to develop and deliver work programs and
systems that successfully deliver commitments in waste reforms, climate action
and service delivery of kerbside and litter services to meet the needs of the
community
- Flexible to respond to changing priorities and
able to complete tasks within tight timeframes
- A problem solver, able to resolve complex
operational and service delivery issues to meet the needs of internal and
external stakeholders
- A negotiator, able to influence outcomes to
achieve organisational objectives
- Knowledgeable in government, and local
government organisations
- A problem solver who can assist with resolving
complex operational and service delivery issues
- Highly proficient user of MS Office Suite, data
management software, customer service request systems. Property and Rating and
general software and equipment
- Current Victorian driver’s licence
- Current Working with Children’s Check
Position Description can be viewed below or is
available on the job advertisement on the Manningham careers’ section:Job Vacancies
How to
Apply
Click APPLY
to submit your up to date CV and cover letter addressing the key requirements
of the role. For a confidential discussion please contact Linda Kenworthy,Coordinator
Waste and Resource Recovery on 9846 0575.
For all other enquiries regarding the recruitment
process, please email jobs@manningham.vic.gov.au or visit http://www.manningham.vic.gov.au/work-for-us
Applications
close on Friday 19 December 2025 at 5:00pm.
Don’t meet every requirement for this role?
Studies have shown women and those of underrepresented groups are less likely
to apply for roles unless they meet all the criteria. We recognise that
different experiences make for great community outcomes. If your experience
doesn’t perfectly align with the selection criteria, but you’re excited about
this role and keen to work at Manningham Council, we encourage you to apply
now.
Council recognises the benefits of a diverse
workforce for its employees and customers.
To ensure equity of access to employment
opportunities, Council encourages applications from underrepresented groups
including people who are from an Aboriginal and Torres Strait Islander
background, people from different ages, abilities, gender identities, sexual
orientation and cultural backgrounds.
Manningham Council have a number of policies
and practices to help support our staff, including a Working from Home policy,
flexible work practices and an IT infrastructure to support various
communication methods when working remotely.
If you require any additional support or
adjustments regarding interview arrangements, please advise the contact listed
above in advance.
Manningham Council is a child safe organisation
and, as such, applicants may be required to hold a Working with Children Check.
