Senior Dental Receptionist

Teachers Health • Full-time • Sydney, New South Wales, Australia • 1d ago

Join Our Dental Team as a Senior Dental Receptionist!

Location: Surry Hills Health Centre (just a 5-minute walk from Central Station).

Employment Type: Permanent Full-Time

Hourly rate: Up to $35 per hour (depending on experience)

Are you passionate about dental care and looking to join a dynamic and friendly team? We have an exciting opportunity for a motivated and compassionate Senior Dental Receptionist to join our practice.

About the Role

We are looking for a customer focused individual, to join the front of house team in the dental stream of our multi-disciplinary Health Centre. Ideally you will come from a dental background with approximately 3 years’ experience managing the front of house operations of a dental clinic.

Key Responsibilities:

Supervise the daily activities of reception to ensure administrative efficiency and smooth delivery of customer service
Oversee the strategic management of the appointment scheduler
Provide an excellent level of customer service to patients, potential patients, other employees, and Teachers Health Fund members
Contribute to the effective operations of the Health Centres including supporting other Dental Receptionists as required
Schedule and confirm appointments for patients and oversee the management of online booking scheduling
Provide accurate and timely information to patients, within the scope of the dental operations of the THF Health Centre
Record financial information & report generation for the Surry Hills Health Centre
Assist in the onboarding, training and upskilling of reception team members
Co-ordinate documentation (provider number, HICAPS and Oasis set up) & orientation programme for new dentists

What we are looking for:

Well-developed written and verbal communication skills
Minimum 3 years of experience as a Dental Receptionist or experience with managing front of house operations of a dental clinic
Excellent Customer Service Skills
Advanced experience with Microsoft Office products
Great time management skills and ability to multi-task
Demonstrated proficiency and experience with Oasis
Dental Assisting Cert III or equivalent

What we offer:

A supportive and welcoming team environment within a fantastic company culture and strong brand that you can stand proudly behind;
No late evenings (our centre is open Monday-Friday 8:30am – 5:00pm and Saturdays 8:30am – 2:30pm) and health centres that are located near public transport hubs;
6 weeks annual leave
Opportunities for professional development and training;
Flexibility with casual or permanent part-time employment options with great benefits;
Competitive hourly rate based on experience; and
A modern, well-equipped practice in a convenient location.

How do I apply?

Click APPLY NOW and send in your updated CV and an (optional) cover letter, telling us why you would be a good fit for the role.

Teachers Health values diversity and inclusion and encourages applications from people with diverse backgrounds including First Nations people, people with disability, people from diverse cultural and linguistic backgrounds, and people that identify as LGBTQIA+. Applicants can request a reasonable adjustment at any stage during the recruitment process by getting in touch with jobs@teachershealth.com.au