- Permanent
part time, 2 days (15.2 hours) per week
- Band 5 - Salary
$84,614 - $96,563 (pro rata) + 12% Superannuation
- Civic Centre,
Doncaster
An exciting professional development opportunity to
utilise your skills, and experience to assist with the management of claims and
litigation, in a flexible work environment that is compatible with your preferred
working days.
- Utilise your advanced customer engagement skills to effectively
liaise with customers and stakeholders
- Be a go-to team member to progress and investigate Council claims
including litigation matters
- Experience the variety of different claim scenarios, working
across a busy risk and assurance practice
- Enjoy a collaborative and supportive team environment
Manningham Council proudly delivers over 100
different services to our vibrant and diverse community. From parks and
galleries to shopping hubs and home care, it is our focus to ensure that
Manningham remains a liveable and harmonious place to reside, work and visit.
We provide challenging and rewarding employment and
development opportunities for innovative, passionate, and driven people. We
have a positive and friendly working environment, and we offer our employees a
range of benefits, including flexible work options, opportunities for career
development, and health and wellbeing initiatives.
About the role
Inquisitive and with a high level of attention to
detail, you will play an important role as pat of the Risk and Assurance team by
assisting with the management of claims which are brought against the Council,
Reporting to the Risk and Assurance Coordinator,
you will prepare correspondence related to claims made by law firms and members
of the public, liaise with Council’s external advisors on progressing claims or
litigation, and collate relevant documentation to support the assessment or
resolution of the litigation or claims.
The Litigation and Claims Officer will utilise
their established administrative skills together with a foundational knowledge
of legal processes to help drive an efficient claims and litigation
practice.
Skills and experience
- Ability
to quickly develop an understanding of the role and function of Council in
responding to litigation or claims for compensation
- Demonstrated
communication, customer service and/or administration support skills.
- A
relationship builder of collaborative working teams.
- Ability
to analyse claims made, request and synthesise relevant information from
Council departments, prepare recommendations for resolution of claims having
regard to external advice, Council policy and established principles of claims management
- A
high level of attention to detail to produce high quality work including
external correspondence.
- Strong
computer skills (including Microsoft Teams and Office 365).
How to
Apply
Click APPLY
to submit your up to date CV and cover letter addressing the key requirements
of the role. For a confidential discussion please contact Samrat
Chaudhury, Risk and Assurance Coordinator, on 9210 9289.
For all other enquiries regarding the recruitment
process, please email jobs@manningham.vic.gov.au or visit http://www.manningham.vic.gov.au/work-for-us
Applications
close on Wednesday 25 March 2026 at 11:00pm.
Council
recognises the benefits of a diverse workforce for its employees and customers.
Don’t meet every requirement for this role?
Studies have shown women and those of underrepresented groups are less likely
to apply for roles unless they meet all the criteria. We recognise that
different experiences make for great community outcomes. If your experience
doesn’t perfectly align with the selection criteria, but you’re excited about
this role and keen to work at Manningham Council, we encourage you to apply
now.
To ensure
equity of access to employment opportunities, Council encourages applications
from underrepresented groups including people who are from an Aboriginal and
Torres Strait Islander background, people from different ages, abilities,
gender identities, sexual orientation and cultural backgrounds.
Manningham Council have a number of policies
and practices to help support our staff, including a Working from Home policy,
flexible work practices and an IT infrastructure to support various
communication methods when working remotely.
If you
require any additional support or adjustments regarding interview arrangements,
please advise the contact listed above in advance.
Manningham Council
is a child safe organisation and, as such, applicants may be required to hold a
Working with Children Check.
