- Planning and scheduling of maintenance related services across Sydney Water's water, wastewater, stormwater, and recycled networks.
- Permanent role based from our Potts Hill office with hybrid working available
- EA Level 13A ($140,108.04 base salary plus superannuation) - 38 hours
About the Role
Our Planning Teams provide planning and scheduling and logistics support expertise for the delivery of maintenance and operational tasks on the water, recycled water, wastewater, and stormwater networks to achieve customer, stakeholder and regulatory requirements.
This role is responsible for activity planning and scheduling of maintenance and operations activities works with relevant teams. The role will enhance Sydney Water’s corporate reputation and build trust with our customers, regulators and stakeholders.
Key Responsibilities
- Develop and oversee delivery of the maintenance work program with the Customer Hub/Area, ensuring customer, environmental and business outcomes are met.
- Lead planning and scheduling activities, providing best‑practice resource planning and minimising customer impact from daily maintenance works.
- Drive customer feedback loops across Networks teams and lead process improvements to enhance the customer experience.
- Coordinate proactive customer communications related to maintenance activities and water supply interruptions.
- Provide 24/7 response capability for network faults and liaise with external authorities, contractors and regulators (including EPA, NSW Health and local councils) to enable timely repairs.
About you
Ideally you will have tertiary qualification in engineering, or 6-10 years’ experience in utility network operations and maintenance/renewal, or experience deemed equivalent.
- Proven ability to manage complex relationships with customers, regulators and key stakeholders.
- Demonstrated leadership capability, including mentoring and developing teams and contributing effectively within a broader management group.
- Experience leading emergency and incident management, including 24/7 availability where required, or equivalent demonstrated capability.
- Strong knowledge of industry best practice, with broad understanding of water industry trends and water, wastewater and recycled water systems maintenance.
- Highly developed written and verbal communication skills, with the ability to communicate clearly and with impact.
Does this sound like you? Apply now. Closing date: 28th April 2026 11.59AEST
We support you through the application process and can modify as needed – let us know what you need. For more information, you can contact TA Partner marc.evans2@sydneywater.com.au
Please see the job profile for the role’s full accountabilities.
Why join us
At Sydney Water, your work will make a real difference in people’s lives—and your own. With diverse projects and roles, you'll find ample career growth opportunities. At Sydney Water, we actively seek and celebrate diversity, equity, inclusion, and individuality., fostering a safe environment where everyone can thrive and shape impactful community projects. We offer flexible working arrangements and opportunities for career progression among our many benefits.
Dive into Our Great Benefits:
- Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately.
- Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being.
- Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success.
- 24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal.
- Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans.
- Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a childcare allowance.
- Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.
- Novated Leasing: Get in the driver's seat of your financial future with our novated lease options.
Working at Sydney Water
We welcome and encourage applications from diverse backgrounds, including First Nations people, LGBTQIA+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans.
As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community.
Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application. Please note as part of the application process, you will be asked to undergo background checks which includes a criminal history check.
