Sydney CBD
Business & Service Improvement/Business & Service Improvement/People Performance & Technology
Full Time/Permanent
$171,174 - $195,554 per annum plus superannuation
Caring for our city, creating a future for all
Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city:Sustainable Sydney 2030 – 2050 Continuing the Vision.
Be part of a purpose-led organisation with care at its core. You’ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions.
About the role
The Senior Organisational Change Partner is part of the Business and Service Improvement Unit, a team responsible for leading a program to improve service experience, efficiency, and effectiveness.
In this role you will:
- Lead and deliver programs to drive change for organisational priority improvement projects.
- Lead, facilitate and partner with senior leaders to design change programs for improved service outcomes.
- Design and implement an enterprise-wide change framework.
- Build change capability and change leadership across the organisation, through coaching, advice and training.
To be the successful candidate, you must have relevant tertiary qualifications or significant work experience in change and transformation, with a commitment to ongoing professional development. You must also have qualifications, accreditation or training in change management and demonstrated experience in leading and delivering change at the project level and the organisational level. You will also be passionate about coaching and mentoring, driven to deliver change, and results focused.
Download position description.
This role has the option of a rostered day off each month, known as a 19-day month.
The recommended applicant must complete a pre-employment health declaration and a criminal history check.
Applications must be submitted online by 11:59pm, Monday 4 May 2026.
For more information, contact Amanda Davies, Manager Business Improvement and Service Design on 02 9246 7701 oradavies@cityofsydney.nsw.gov.au.
What we can offer you
You’ll work with passionate, welcoming and supportive people who care for our communities and create a future for all.
Flexible working
- 3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance
- Collaborative approach to flexible working
- City centre head office, with many public transport options.
Professional development
- Leadership and management development program
- Further education program providing reimbursement of course fees, and study and exam leave
- Opportunity to attend external courses and conferences
- Long service and employee recognition awards
- Employee assistance program offering free, confidential counselling
Supporting families
- 26 weeks paid parental leave and 6 weeks paid partner leave
- Paid and unpaid adoption and long-term fostering leave
- Paid superannuation for up to 52 weeks of parental leave
- Part-time and job-sharing options available
- Supportive return-to-work environment
Inclusive culture
- Recognised as an Inclusive Employer by the Diversity Council of Australia
- Active employee networks including City Women, City Pride, DiverseCity, Inclusive City, Young Professionals and Aboriginal and Torres Strait Islander network
- Recognised family inclusive workplace
- Veteran employment supporter
Find out why acareer at the City of Sydneymight be right for you.
How to apply
We welcome candidates from all backgrounds in a workplace as diverse as our communities. We’re passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women.
All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, are encouraged to join us.
We’re a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us atrecruitment@cityofsydney.nsw.gov.auor 02 9265 9333.
Select ‘apply now’ to submit your resume and selection criteria.
