About Us
At EnergyAustralia our shared purpose is to lead and accelerate the clean energy transformation for all. We seek to do this by making energy simple for our customers, meeting their needs by combining their assets into our flexible energy portfolio.
About the Team
The Customer Transformation Team is a program of work that has been established to transform the way the Customer business operates. The challenge for this newly formed team is to ensure our delivery is purposeful & sustainable in the short term and drives a competitive value proposition for our customers in the long term. For our people, this means meaningful work, aligning with EnergyAustralia’s strategy and supporting the business to become more competitive. This is where you come in!
About the Role
As part of the Customer business, the purpose of the Strategic Training Lead role is to design and guide a multi-year learning and knowledge management strategy to support a complex transformation, ensuring learning solutions are aligned with business goals, future skill needs, and the successful embedding of a new operating model. Other aspects of the role include:
- Lead the development of a training strategy that supports the organisation’s transformation goals and future skill needs
- Evaluate current learning platforms and tools, and design future-ready solutions to support long-term capability building
- Create and implement phased training plans aligned with transformation milestones and business objectives
- Oversee the design and delivery of tailored learning solutions for a wide range of stakeholders
- Partner with internal experts and external vendors to deliver scalable, innovative, and relevant training
- Define and track KPIs to measure training effectiveness and drive continuous improvement
- Ensure learning programs address future technology and skills needs, keeping them adaptable and sustainable
- Manage the full learning lifecycle—from needs analysis and planning to delivery, evaluation, and refinement
- Provide leadership and mentorship to the learning and knowledge management team, as well as key partners across the transformation program.
About You
To be successful in this role you will have extensive experience in strategic training, learning & development, or organisational transformation, with a proven ability to guide large-scale training initiatives. Other things we’re keen on include:
- Extensive experience designing and leading training strategies for complex, multi-year transformations involving cross-functional teams and multiple workstreams
- Proven track record in co-developing and implementing knowledge management strategies and frameworks
- Strong background in change management and learning systems design, including LMS and knowledge-sharing platforms
- Well-versed in emerging learning technologies and modern instructional design practices
- Strategic thinker with a clear vision for aligning learning and knowledge management with long-term transformation goals
- Collaborative and solutions-focused, committed to designing practical, high-impact learning experiences
Why Us?
We’re committed to providing an inclusive culture so our people can bring their whole selves to work and have a sense of belonging. From our PRISM network that creates a positive culture for LGBTI employees to our Reconciliation Action Plan that has commitments to strengthen relationships with Aboriginal and Torres Strait Islander people and organisations, it’s a workplace where everyone’s welcome. We offer;
- Dynamic Team Culture
- Balance Life and Work through our Flexible Ways of Working
- Discounts on your energy bills for you, your friends and family
- Recharge and relax with two extra days of leave each year (we call them recharge days)
- Volunteer days off to help charities make a difference through volunteering
- We offer 20 weeks paid parental leave that’s completely gender-equal
- State-of-the-art Melbourne office, stunning views only 3–4-minute walk from Southern Cross station
If you’re ready to ‘light the way’ towards your next career move, click the 'Apply’ button & complete the online application form before Sunday the 25th of May. If you have any questions, please contact Alicia.Patterson@energyaustralia.com.au
