At the heart of community. At the start of the future.
That’s where you’ll find Dubbo Regional Council and this opportunity to shape our region as our new Administration Officer.
Our people care deeply about serving and strengthening our community. We work for 55,000 residents and 1.48 million people who visit our region each year - and when you join us, you’ll be part of that impact every single day. We’re at the centre of huge and important environmental, economic and societal change that will ensure a more sustainable future – for the Dubbo region, New South Wales, and beyond. It doesn’t get much bigger than that.
Join us as an Administration Officer at the Wellington Caves and develop your skills and future career.
Find personal and professional growth
As our new Wellington Caves Administration Officer, you will be engaged in a diverse range of responsibilities that support the day-to-day operations of the Wellington Caves Tourism Complex. You will focus on delivering high-quality customer service, managing bookings and financial transactions, supporting marketing efforts, and contributing to the overall visitor experience. You would also assist with guided tours, café operations, and ensure the site is well-maintained and compliant with safety standards.
You'll find growth through:
- Handling correspondence, bookings, reports, and assisting with promotional activities including social media.
- Managing point-of-sale transactions, providing visitor assistance, and ensuring a positive tourism experience.
- Conducting engaging and scripted cave tours in a friendly and inclusive manner.
- Supporting cafe service and maintaining the cleanliness and presentation of the site.
- Assisting with advertising campaigns, managing group itineraries, and coordinating with tourism partners.
What you'll bring
To thrive in this role, you will need:
- Demonstrated communication and interpersonal skills which have been applied in dealing with the public in
the service industry.
- A commitment to and understanding of quality administration assistance and customer service.
- Demonstrated competence in financial administration, cashiering and banking duties.
- Experience in the hospitality, retail or tourism industry.
- Computer skills and competency in the use of Microsoft based software packages including Word, Excel and
PowerPoint.
We would also love you to have:
- Public speaking capability and/or having
previous tour guiding experience.
Ready for your opportunity?
Join us and help strengthen our community and your career.
This position offers an attractive annual salary ranging from $63,422 to $73,706.
To find out more about this role, explore the Position Description and feel free to reach out to our Wellington Caves Operations Coordinatoron 02 6840 6472 to make an enquiry.
If this role sounds like you, we would love to hear from you, simply click Apply Now!
Applications close 9:00am, Monday 17th November 2025
Please Note: Notifications are primarily system
generated. Please ensure your email is correct before submitting an application
to avoid missing crucial updates and required information.
Why Dubbo Regional Council?
At Dubbo Regional Council, you’ll find a great combination. Here’s what you can expect in your career with us:
Everything you do at Dubbo Regional Council makes a difference for so many people, in so many ways. It’ll always be that way. But right here, right now, we’re at the heart of some big change - and this is your once-in-a-lifetime opportunity to help us shape the future for communities here and beyond.
- Find personal and professional growth
You’ll find so much variety here. We’re doing diverse, high-impact work at scale. For you, that means plenty of opportunity to develop your skills and future career.
- Find people you can count on and a lifestyle you love
Your career matters, but so does your life outside of work. You don’t have to sacrifice one for the other. Here, you’ll achieve and grow in a great place to live and work, with people who truly care.
You’ll also enjoy a range of other benefits:
- Find a better balance - enjoy a 35-hour work week with flexible options, plus generous leave allowances.
- Make your pay go further with a variety of salary-packaging options, including Rainbow Cottage Childcare, novated vehicle leasing, self-education expenses, disability/income protection insurance, and so much more.
- Be rewarded for your impact with our annual Staff Excellence Awards and find real connection with our supportive team environment and active social club.
- Prioritise your health and wellbeing with our Fitness Passport, comprehensive Wellbeing Program, annual flu vaccination, and Employee Assistance Program for you and your family.
Dubbo Regional Council is part of Wiradjuri Country and we acknowledge all clan groups that reside within the Dubbo and Wellington Wiradjuri Nation. We are an equal opportunity employer that values diversity and inclusion, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.
