Applications close: 11 January 2026
Team Leader Shelter Operations
Permanent Full-time
7-day rotating roster - 38 hour working week
Enjoy a rostered day off every fortnight and 5 weeks annual leave per year!
Salary: $86,559.98 - $100,596.80 + 12% Superannuation per annum
Are you a motivated leader with a passion for animal welfare and community service? Step into a rewarding leadership role where you’ll guide shelter operations, support your team, and help shape positive outcomes for animals and the community.
What you'll do
As our Team Leader Shelter Operations, you'll report to the Coordinator Business Service and be responsible for the day-to-day leadership, coordination and performance of the Wingecarribee Animal Shelter. As the frontline leader, this role ensures the consistent and safe delivery of shelter operations and contributes to operational planning, staff development, community education and service improvement. This position acts as a conduit between strategic direction and operational execution, providing first-level leadership, resourcing, decision making and reporting in line with Council’s values, plans and regulatory obligations.
Why Wingecarribee?
At Wingecarribee Animal Shelter, animal welfare and compassionate care guide every interaction, decision, and action, ensuring the best outcomes for our animals and our team.
We’re delivering on a bold vision for our organisation and community. With a strong cultural uplift agenda and a commitment to aligning people, systems, and resources with what matters most, this is a place where your work will have real, lasting impact.
As part of the team, you’ll help shape how we plan, deliver, and improve, not just for today, but for the long term. And you’ll do it in a region known for its natural beauty, vibrant townships, and welcoming community.
You'll get to enjoy:
- Attractive salary package + 12% superannuation
- A 38-hour week with RDO every fortnight
- Additional allowances applicable as per the Local Government State Award (2023)
- 5 weeks annual leave per year
- Tertiary support and ongoing career development
- Wellbeing programs and access to the Fitness Passport
- Recognition through our annual awards ceremony celebrating and rewarding staff achievements
- A genuine, organisation-wide commitment to values-led leadership
Our values Resilience, Empathy, Safety, Pride, Efficiency, Courage, and Teamwork are more than principles. They’re how we show up for each other, and for our community, every day.
What you'll need to succeed (Essential Criteria)
- Certificate III in Companion Animal Services (or equivalent experience in animal care or welfare operations) and Cert IV in Leadership and Management or 2 years demonstrated experience.
- Demonstrated experience leading or supervising a small operational team, including rostering, task allocation, and performance support.
- Proven ability to manage shelter operations including animal care, impounding, rehoming, and compliance with relevant legislation (e.g. Companion Animals Act 1998).
- Experience working in a public-facing environment, including managing challenging or emotionally charged customer interactions.
- Strong interpersonal and communication skills, with the ability to coach staff, liaise with stakeholders, and foster a positive team culture.
- High-level organisational skills with the ability to prioritise competing demands, make decisions under pressure, and deliver outcomes.
- Experience using digital animal management or shelter systems (e.g. Shelter Buddy, NSW Pet Registry) and maintaining accurate records.
- Sound knowledge of WHS responsibilities and demonstrated commitment to safety, ethical conduct, and animal welfare.
Other Requirements
- Hold a current Class C Driver Licence
- Be willing to undergo a pre-employment medical prior to commencement
- Complete immunisation record for Tetanus or willingness to obtain prior to commencement
- Hold a current Working with Children's Check or be willing to obtain prior to commencement
How to Apply
To apply, please submit the following documents:
- Resume: A current resume outlining your relevant skills, experience, and employment history.
- Relevant Certifications: Copies of any qualifications, licenses, or accreditations required for the role.
- Statement of Claims: A completed Statement of Claims form addressing the Essential Criteria listed in the position description. Use this document to provide detailed examples demonstrating how your skills, experience, and qualifications meet each essential criteria.
Have Questions?
- Contact Katherine Parks, Manager Business and Property on 02 4868 0888.
Applications close: 11 January 2026 - Don't miss this great leadership opportunity!
Wingecarribee Shire Council is an Equal Opportunity Employer, committed to diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, veterans, and persons with a disability. If you require reasonable adjustments during our application process, please contact us atcareers@wsc.nsw.gov.au, by phone on 02 4868 0888 or by visiting our office at 68 Elizabeth St, Moss Vale.
