- Permanent / Full Time
- Salary: $68,489 - $76,980 gross p.a. plus 12% Super
- 35 hours per week (Monday to Friday) with the option of flexitime
- Located at the Nowra Administration building, Bridge Road, Nowra
- Applications close Thursday, 9 July 2026 (at midnight)
About the Role
We are seeking a proactive and organised Senior Administration Officer to provide high‑quality secretarial and administrative support within our Technical Services Department at Council. This role is critical in coordinating administrative workflows, meeting deadlines, and delivering a high standard of customer service to both internal and external stakeholders.
The main duties of this role includes:
- Provide efficient and effective secretarial and administrative support to the Technical Services Department including:
- Reception functions
- Responding to incoming calls and refer appropriately
- Support the Technical Services Team to ensure the maintenance of high standards of customer service to internal/ external customers
- Effectively coordinate the administrative workflows in Technical Services to achieve deadlines and meet customer expectations including
- Incoming and outgoing correspondence tracking
- Arrange meetings/ appointments/ events developing agendas, minute taking and provision of required resources
- Develop purchase orders and invoices
- Research and analyse information as requested by the Technical Services Department to ensure the provision of accurate information for meetings, decision making and responding to specific enquiries in a timely manner.
- Supervise administrative staff as required
Please refer to the Job Description under the Job Attachments for a comprehensive list of duties, responsibilities and skills required.
About You
To be successful in the position, you will have:
- Certificate IV in Office Administration/Secretarial Studies or equivalent
- Demonstrated ability in project/event coordination
- Class C Driver's Licence
- Proof of right to work in Australia
- Extensive experience in providing secretarial and administrative support to a large team.
- Extensive experience in coordinating the administrative workflows of a large team to support the achievement of deadlines and a high standard of customer service.
- Demonstrated experience providing administrative support to senior management
Our ideal applicant is highly detailed, embodies Council's core values of respect, integrity, adaptability and collaboration, and is committed to supporting the Technical Services team while delivering an exceptional standard of customer service.
How to Apply
To submit an application, click Apply and complete each Step of the application. You will be required to attach your resume, cover letter and respond to questions regarding general information about you.
In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement.
- At Shoalhaven City Council our corporate core values are: Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a professional setting.
- Please outline how you meet the essential criteria for this position including skills, qualifications, certifications and licenses relevant to this position.
- Outline your experience in triaging and tracking high volumes of incoming correspondence in a team environment
- What experience do you have preparing formal documentation? i.e. letters, reports etc.
Applicants who progress to pre-employment checks may be required to undergo a Qualification Check, Work Rights Verification, Reference Checks and Medical (Low Risk). Employment is subject to satisfactory outcomes for all required checks.
For tips and more information on how to submit a great application, please visit how to apply on Councils website. If you require assistance submitting your application, please contact the Talent Acquisition Team on 02 4429 3203.
Applications Close: Thursday, 9 July 2026 (at midnight)
If you have any questions about this role, please contact Craig Exton - Manager - Technical Services - 02 4429 3219
Why Work with Us
The Shoalhaven area is a unique place of great natural beauty, offering an enviable lifestyle and positive work-life balance. Our workforce is our greatest asset, and we pride ourselves on our people. Our teams are talented and inclusive and work together to provide better outcomes for our community, who are at the heart of everything we do. With a diverse range of professions and roles, we offer many career options and pathways, actively promoting opportunities and encouraging staff professional development.
Benefits include:
- Generous leave entitlements
- Long Service Leave after 5 years
- Option of flexitime for indoor staff
- 9-day fortnight for outdoor staff
- Flexible and remote working arrangements
- Novated lease arrangements available
- Opportunities for professional development and training
- Corporate wellbeing programs, including Fitness Passport and Employee Assistance Program (EAP), discounted health insurance
**Conditions apply as per the Local Government State award, and Council policies
Shoalhaven City Council is committed to creating a workplace that reflects our diverse community. We welcome applicants of all ages, abilities, and backgrounds, including Aboriginal and Torres Strait Islander peoples, veterans, people with a disability, culturally diverse individuals, and LGBTQIA+ community members. We ensure equitable recruitment practices, and applicants living with a disability are encouraged to request reasonable adjustments. As a Child Safe Organisation, we uphold the rights and safety of all children and young people.
