About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
About the Role
We are seeking a skilled and collaborative professional to join our team, responsible for supporting and enhancing our business systems. This role plays a key part in ensuring system reliability, delivering projects, and translating business needs into technical solutions.
Key Responsibilities
- Resolve incidents and service requests raised by system users, ensuring timely and effective support.
- Participate in solution design and delivery of projects, including system configuration and continuous improvement initiatives.
- Translate business requirements into functional and technical specifications for workflows, reports, interfaces, conversions, enhancements, and forms (WRICEFs).
- Manage data collection, mapping, conversion, and migration activities, while analysing financial data to provide actionable insights.
- Collaborate across SAP, development, engineering, and business teams to ensure customer requirements and business impacts are considered.
- Conduct system troubleshooting, testing (unit, integration, regression), and facilitate User Acceptance and Pre-Production Testing.
- Ensure compliance with all organisational policies and procedures, including project management, risk management, and security standards.
About You
You are a proactive problem-solver with strong technical and analytical skills. You thrive in cross-functional environments and are committed to delivering high-quality solutions that meet business needs.
- 5+ years’ experience in SAP EWM, with exposure to S/4HANA, SD, and MM modules.
- Strong configuration skills and deep business knowledge of warehousing operations and EDI mapping.
- Proven ability to work in both support and project environments, collaborating with stakeholders, IT teams, and vendors.
- Skilled in sales and management reporting across Procure-to-Pay and Order-to-Cash processes.
- Proactive problem-solver with strong communication skills and a data-driven mindset.
- Resilient and adaptable, able to work autonomously and thrive in dynamic, fast-changing environments.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.