- Established Not-for-profit Organisation with 100 years of trusted experience
- Fixed-term position until 30 June 2028 working 37.5 hours per week
- Winner of an XREF Engage 2025 Best Workplace Award for 3 surveys in a rows
ABOUT THE ROLE:
This is an opportunity for a dedicated Case Manager to join our team in Dubbo to act as the primary contact for referrals from the Client Experience Team to support complex client needs.
Key duties will include:
- Undertake intake assessment with clients to:
- a. assess eligibility and suitability for services
- b. assess the person’s / family’s needs
- c. prioritise services
- d. assess risks (including suicide risk) and develop action plans to mitigate risks
- e. assist clients / families to develop their own goals and case/service plan
- f. make appropriate internal and external referrals
- g. refer to other services including scheduling people into their initial appointment with Interrelate practitioners / services
- Monitor progress and the changing needs of families while they are waiting for and receiving Interrelate services
- Provide case management and/or brief interventions to a caseload of clients
- Conduct regular case management meetings as required including attending and facilitating external meetings with other services or agencies.
This is a Fixed-term full-time position until 30 June 2028, with an hourly rate of $55.10 plus 12% superannuation.
ROLE REQUIREMENTS:
- Bachelor degree in psychology, social work or related discipline; or, a Graduate Diploma in counselling, community service or equivalent on top of another Bachelor degree
- Demonstrated experience in case management with families along with the skills in managing high parental conflict whilst upholding the best interests of the child
- Demonstrated experience in therapeutic work with families and children; along with knowledge of child development, child protection and family violence issues
- Ability to liaise with the community and build local networks including family law specialist and magistrates along with experience in dealing with the Family Law System
- Ability to manage, supervise and train staff to develop a strong team
- Excellent written and oral communication skills
*Please refer to the job description for a full list of the key role requirements and responsibilities*
ABOUT US:
Interrelate is a not-for-profit organisation dedicated to supporting healthy human connection. Our vision is a world where healthy relationships are the norm, and our purpose is to support healthy human connection from childhood.
With more than 100 years of expertise in relationship support, we deliver responsive, cutting-edge and transformative services across 30+ locations (and online), supporting over 160,000 clients each year. Our skilled and dedicated team provides accessible services that empower individuals, families and communities to live and relate more effectively.
We are proud to be recognised as a winner of Xref Engage’s 2025 Best Workplace Awards, for three surveys in a row. This prestigious recognition celebrates workplaces with strong leadership, excellent management practices and highly engaged teams. At Interrelate, we care about each other, focus on strengths, celebrate achievements, support continuous learning, and find joy in our work, despite the seriousness of what we do.
WHAT WE OFFER:
- Salary Packaging Options (superannuation, loans, credit cards, school fees)
- Additional days of paid leave on top of standard leave entitlements
- Employee Assistance Program
- Employee Awards & Appreciation Programs
- Individual and Group Supervision
HOW TO APPLY:
If you are interested in applying for this role, please click on the Apply Now button to submit your application. You will be required to provide a copy of resume and respond to the selection criteria as part of your application.
Closing Date: Monday, 13 April 2026
If you have any questions regarding this position, please email recruitment@interrelate.org.au
Interrelate aspires to continue to be a leader in our community, an organisation known for working respectfully with clients from all different and diverse backgrounds.
We encourage applications from people of diverse: gender identity, race, age, disability, sexual orientation, religion, language, socio-economic circumstances, life circumstances, beliefs, or any forms of perceived disadvantage.
If you will have special requirements or would like to talk to us before submitting an application, please do not hesitate to contact us at diversity@interrelate.org.au and we will organize for you to chat with an appropriate staff member to explain how we can help you.
All Interrelate position require the satisfactory completion of relevant Police and Working with children's Checks. Interrelate services are funded by the Australian Government.
